Operations Analyst

### Posting ID
PIP12030

On behalf of Crown Estates, we are looking for an Operations Analyst (Inside IR35) for a 4 month hybrid contract based up to 2 days per week in London.

Purpose of role:

The Operational Excellence Analyst supports the organisation’s operational excellence and transformation agenda by providing high‑quality analytical , coordination and delivery support across a range of operational excellence activities. The role increases team capacity by taking on core analytical and production tasks, allowing more experienced team members to focus on complex discovery and design work.

This is an early‑career role that provides broad exposure to operational excellence, process improvement and analysis . The role holder will support process mapping and improvement activity, contribute to analysis and materials, and develop foundational skills in process thinking and continuous improvement through on‑the‑job learning and coaching.

Main Accountabilities:

- Provide analytical and delivery support across operational excellence and improvement activities
- Support process mapping and documentation under direction
- Assist with process discovery activities (note taking, synthesis, follow ups)
- Produce high quality PowerPoint packs, spreadsheets and supporting materials
- Undertake basic data analysis to support understanding of performance and issues
- Support preparation of reports, dashboards and presentations
- Coordinate workshops, meetings and improvement activities
- Provide flexible day to day support to the team
- Identify and escalate issues or risks

Knowledge and skills:

- Strong core analytical skills and curiosity
- Good Microsoft skills, including applying Co-Pilot
- Clear written and verbal communication
- Strong organisation and attention to detail
- Willingness to learn process and improvement techniques
- Positive and flexible approach

Experience required :

- 1-3 years’ experience in an analytical , operational or administrative graduate level role
- Experience producing presentations, spreadsheets or written analysis
- Exposure to improvement or change environments desirable
- Experience working with stakeholders desirable

Capabilities

- Curiosity and learning mindset
- Collaborative and supportive approach
- Attention to quality and detail
- Adaptability and flexibility
- Professionalism and integrity

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a Disability Confident employer, Crown Estates encourage applications from disabled and neurodivergent candidates . Applications from candidates who identify as having a disability and meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".