Graduate Program Coordinator I

Job Title
Graduate Program Coordinator I

Agency
Texas A&M University Health Science Center

Department
Department Of Public Health Studies

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Coordinator I, with minimal assistance, drives engagement and empowers students to achieve their academic and career goals. This position will play a vital role in maximizing graduate student retention by building relationships with students and clarifying procedures and academic requirements for the online Master of Public Health program.

Responsibilities:

Admissions Advising/Counseling

- Advise prospective and current students regarding admissions requirements, academic programs, and enrollment processes.
- Develops a working knowledge of university information, organization, opportunities, and policies.
- Learns how to and disseminates admissions information through special programs and assigned appointments.
- Learns how to and assists in counseling and advising prospective students about admissions requirements, policies, status, and office programs via online appointments, telephone and email.
- Tracks leads via CRM software or other means and reporting data
- Assists in recruitment activities within the department, hosting virtual information sessions, or email campaigns
- May assist with graduate fairs

Stakeholder Relationship Management

- Assists in tracking student information documents, admissions requirements, and deadlines for all applicant types (Freshman, Transfer, International, Graduate, Readmit, Post-Baccalaureate, and Non Degree Seeking).
- Develops and maintains relationships with stakeholders.
- Maintains a basic level of knowledge concerning admissions processing. Keeps current on relevant issues affecting admissions in the state and nation.
- Recruit prospective students through individual counseling, phone calls, emails, virtual appointments, and outreach events.
- Develops and implements email templates for drip campaigns

- Maintains accurate data related to graduate students and programs.

Project Coordination and Reporting

- Consistently engages student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events.
- Assists in establishing short- and long-term goals and strategic planning.
- Collaborate with others to create new and expanded programs.
- Assists in establishing goals, objectives, policies and procedures.
- Prepares reports on program activities.
- Other Duties as Assigned

Qualifications:

Required Education

- Bachelor’s degree or equivalent combination of education and experience.

Preferred Qualifications

- Two years of related experience in admissions, project coordination, customer service or related field
- Bachelors or master’s degree in public health
- Working knowledge of CRM software such as EAB Navigate 360, Sales Force, and Slate.

Knowledge, Skills, and Abilities

- Ability to multitask and work cooperatively with others.
- Knowledge of word processing, spreadsheet, and database applications.
- Verbal and written communication skills.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

- Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, (https://www.tamus.edu/benefits/prescriptions-express-scripts/) dental, (https://www.tamus.edu/benefits/dental/) vision, (https://www.tamus.edu/benefits/vision-insurance/) life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts (https://www.tamus.edu/benefits/flexible-spending-accounts/) , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums

- 12-15 days (https://service.tamu.edu/TDClient/45/Portal/KB/Article/1793/University-Holiday-Calendar) of annual paid holidays

- Up to eight hours of paid sick leave (https://service.tamu.edu/TDClient/45/Portal/KB/Article/1794/Sick-Leave)  and at least  eight hours of paid vacation (https://service.tamu.edu/TDClient/45/Portal/KB/Article/1757/Vacation)  each month

- Automatic enrollment in the  Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

- Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

- Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

- Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance)  for completing a degree while a Texas A&M employee

- Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.