Project Assistant (Case Management)

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. Since 1979, the International Organization for Migration (IOM) has implemented Assisted Voluntary Return (AVR) programmes as a rights‑based response to support migrants who are unable or unwilling to remain in host or transit countries and who choose to return voluntarily to their countries of origin. Over time, these programmes evolved into Assisted Voluntary Return and Reintegration (AVRR), reflecting IOM’s recognition that return is only one stage of the migration cycle and must be complemented by sustainable reintegration support. Through AVRR, IOM expanded its approach to include tailored post‑arrival assistance, promoting returnees’ economic self‑sufficiency, social stability, and psychosocial well‑being, in line with its broader mandate to ensure safe, orderly, and dignified migration

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Under the overall supervision of the Chief of Mission and direct supervision of the Head of Programmes Unit, the successful candidate will be based in Santiago, Chile and will have the following duties and responsibilities:

EDUCATION

- High School Diploma with four (4) years of relevant experience; or,
- Bachelor’s degree in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, or related fields from an accredited academic institution, with two (2) years of relevant professional experience.
- Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Experience in case management in migrations, ideally with AVR and AVRR Program.

• Experience working with migrants, refugees, internally displaced persons, victims of trafficking, and other vulnerable groups; and,

• Prior work experience with international humanitarian organizations, institutions, or non-governmental or governmental organizations in a multicultural environment is an advantage.

SKILLS

- Good computer skills;
- Excellent organizational, interpersonal, and teamwork skills;
- Excellent communication and drafting skills, with the ability to analyze complex issues and identify and convey clear and timely solutions;

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.