About this role
## Additional Posting Information
Therapy Clinic Operations Manager
Overview
Therapy Clinic Operations Manager
Aveanna Healthcare is looking for a management-oriented individual who is responsible for the internal operations of the office and/or outpatient clinic. This individual will be responsible for management of the Operations staff, maintaining appropriate billing/payroll processes and monitoring field caregiver productivity.
The Therapy Operations Manager is directly responsible for the supervision of Operations Specialists, Client Service Coordinators and Client Authorization Coordinators. As the pre-eminent provider of pediatric healthcare in the country, Aveanna is searching for talented individuals that desire to apply and build upon their qualifications and experiences. Come grow with Aveanna!
Location: Virginia Beach
Schedule: Full Time, Monday-Friday 8am-5pm
Compensation: $50,000 - 60,000 annual salary
Responsibilities Include But not limited to:
- Conducting all field and internal employee payroll via Aveanna policies and procedures
- Conducting all billing via Aveanna policies and procedures.
- Create KPI Monday meeting agenda and Operations Huddle meeting agenda
- Therapist HR file maintenance-filing updated credentials and HR paperwork
- Manages Pending Report to keep total in line with Regional expectations
- Management of Operations Specialist that includes, but is not limited to:
o Ensuring that all therapy/nursing documentation is verified accurately through Aveanna’s billing and payroll process
o Sets expectations, provides feedback, and manages performance on a routine basis
- Assists in investigation of client’s problems and promptly seeks solutions
- Unassigned schedules reminder for CSCs-reminder to check all patients that have “no agent” assigned in GLS for upcoming month
- Consistently demonstrates a self-directed, disciplined, approach in completing work assignments.
- Demonstrates positive interaction, personable approach to convey their priority, instill confidence and loyalty.
Benefits
- Competitive Salary plus aggressive bonus structure
- Medical, Dental and Vision
- Short and Long Term Disability
- Company paid Life Insurance
- FSA and HSA plans
- 401K with employer match
- Employee Stock Purchase Plan
- Generous paid vacation and sick time plans
Job Qualifications:
- At least 1 year of Management Experience preferred
- Home Healthcare or Therapy experience preferred
- Prior billing experience preferred
- Prior Medicaid experience preferred