Customer Technology Advisor - Security

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

As a Customer Technology Advisor - Security , you will be a trusted technical advisor who brings deep cybersecurity expertise to client engagements. Working closely with Customer Partners, Consult Partners, and account teams, you will help clients solve complex security challenges, shape transformational outcomes, and accelerate business value through Kyndryl’s security capabilities and partner ecosystem.

You will combine technical depth, business insight, and strong client engagement skills to influence decision-making, create differentiated solutions, and support the sales, consulting, and delivery lifecycle.

What You'll Do

- Serve as the security subject matter expert for client engagements, providing trusted technical guidance and solution leadership across cybersecurity domains.
- Partner with Customer Partners, Consult Partners, and account teams to identify opportunities, shape security strategies, and develop winning solutions.
- Lead customer-facing discussions, workshops, presentations, and demonstrations to articulate the value of Kyndryl’s security services and solutions.
- Translate business and technical requirements into scalable, outcome-driven security architectures and roadmaps.
- Develop compelling proposals, proof of concepts, and solution recommendations that address customer challenges and business priorities.
- Collaborate with delivery, consulting, and alliance teams to build integrated solutions that leverage Kyndryl and strategic partner technologies.
- Support the end-to-end pre-sales process, ensuring technical quality, governance, compliance, and alignment with Kyndryl best practices.
- Maintain expertise in emerging security technologies, industry trends, and certifications while contributing to thought leadership and practice growth.

Your Future at Kyndryl

At Kyndryl, your growth is as important as the outcomes we deliver for our customers. As a Customer Technology Advisor, you'll have the opportunity to deepen your expertise across cybersecurity domains, work with leading global technologies, and help organizations navigate increasingly complex security landscapes.

You'll collaborate with some of the industry's brightest minds, build trusted relationships with clients and partners, and play a key role in shaping innovative solutions that drive meaningful business outcomes. Whether your ambition is to become a recognized security leader, solution architect, consult partner, or practice expert, Kyndryl provides the platform, learning opportunities, and career pathways to help you grow and make an impact.

Together, we'll create secure, resilient, and future-ready technology environments for some of the world's most influential organizations.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

- Bachelor's in Information Technology, Cybersecurity, or other similar degree.
- Minimum of 8 to 10 years relevant experience in Security Technical Services Solutions.
- Deep domain knowledge of Security Services offerings and technical solutions in a practice.
- Prior expertise in Cybersecurity and Cyber Resiliency is critical to the role.
- Prior impressive background in Core Enterprise Security is a must.
- Prior excellent background in computer network security system/firewall software and cloud, especially Zcloud is required.
- Previous impressive background in vulnerability assessment, penetration testing, and security policies and procedures is a must.
- Prior impressive experience in third party risk, data security, and core enterprise security.

Preferred Skills and Experience

- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
- Prior consultative selling experience.
- Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.