Inside Sales Representative (Concierge)

Our mission is to inspire authentic relationships through unforgettable live experiences. We deliver on that mission through two complementary platforms:

- Food Services platform, which, under one roof, offers the nation's only one-stop shop for catering, ranging from recurring corporate meal programs to food truck-driven special events. The platform includes Roaming Hunger (the nation's leading food truck and mobile food marketplace), Cater2.me (a premier, curated, office catering provider), and Mobile Food Alliance (also known as MFA, which supports food entrepreneurs). Whether it’s a party, a large corporate event, a lunch service, a festival, or anything in between—if an event needs catering, we deliver the solution.
- Brand Experience platform, anchored by RMNG, is the country's premier experiential marketing agency focused on mobile and pop-up activations.

We aim to redefine industry standards, and we're on the lookout for talented individuals who share our vision and drive.

Job Description

Roaming Hunger is the go-to marketplace for booking food trucks and catering, and we're just getting started. We're a dynamic, private equity-backed, service-led company at the start of our hyper-growth stage, and we're looking for people who want to grow with us.

Here's the deal: clients come to us with an event, and we connect them with the perfect food vendors and handle all the logistics so everything runs without a hitch. Office party? Thousand-person corporate bash? Weekly team lunch? Music festival? If an event needs feeding, we make it happen. We're on a mission to redefine industry standards, and we need talented, driven people who share our appetite for excellence and innovation.

Our Inside Sales Representatives (we call them Concierges) are the masters of qualifying leads, converting them into sales, and building account relationships that last.

Think of yourself as part matchmaker, part closer, and part event whisperer. You're the first friendly voice a client hears, the one who figures out exactly what their event needs, and the one who turns "we're just looking" into "booked it!" — dozens of times a day.

Key Responsibilities:

- Sizing up the menu: Qualify inbound leads by digging into each client's needs, event details, and budget to spot the opportunities worth chasing.
- Sealing the deal: Convert qualified leads into confirmed bookings by guiding clients through our food truck and catering options like a seasoned tour guide.
- Running a busy kitchen: Manage a high-volume pipeline of 70+ leads per day, from first "hello" to final sale.
- Plating the perfect proposal: Build custom catering proposals by translating client preferences and event requirements through the Roaming Hunger App.
- Turning one meal into a standing reservation: Spot opportunities to transform one-time events into long-term catering programs.
- Adding a side of fries: Track and pursue upsells, from additional locations to ongoing food programs to custom branding.
- Keeping the recipe book tidy: Maintain accurate sales records and manage tasks and workflows in HubSpot, our CRM.

Skills & Qualifications:

- A proven closer: You bring 2–4 years of inbound sales experience converting high volumes of leads in a fast-paced, short sales cycle.
- Metric-hungry: You're goal-oriented and KPI-driven, and you don't just hit targets — you lap them.
- Organized to the core: Your follow-through is legendary, proficient in HubSpot, or other CRMs. No lead slips through the cracks, and juggling a dozen tasks at once feels like a normal Tuesday.
- Proudly Type A: You're driven, detail-obsessed, and always tinkering with your process to get even better.
- A natural connector: You build rapport fast and know how to guide people confidently toward a decision.
- A stellar communicator: Your verbal and written skills are sharp, and empathetic listening comes as naturally as breathing.
- Fueled by performance: You love an environment where high output is expected and big results get rewarded.
- Bonus points: Experience in events, catering, or food service administration is a strong plus.
- A true foodie at heart: You're passionate about great food and love supporting small businesses.
- Independent team player: You're self-motivated and can run your own show, but you never lose sight of the team's bigger mission.

Compensation & Benefits:

- Base Salary: $70,000 OTE: $125,000
- Participation in our flexible PTO policy
- Healthcare benefits with employer contribution
- 401(k) retirement plan
- Opportunities for professional growth through learning programs and mentorships
- A great group of people to work with!
- To be part of an organization that truly lives its values
 
A NOTE TO CANDIDATES:

Roaming Hunger is an Equal Opportunity Employer. We do not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination), or any other characteristic protected by federal, state, or local law.