Talent Acquisition Support Partner

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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Job Summary

- The Talent Acquisition Support Partner provides administrative and operational support to the Talent Acquisition team throughout the recruitment lifecycle at an enterprise level, supporting hiring across Ventra's United States, India, and Philippines operations. This role is responsible for managing requisition approvals, coordinating interviews, maintaining applicant tracking system (ATS) data, administering offer letters, supporting onboarding activities, and ensuring recruitment processes are completed accurately, efficiently, and in compliance with company policies.

- The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while delivering exceptional service to hiring managers, candidates, and internal stakeholders across multiple countries, time zones, and regional hiring requirements.

Essential Functions and Tasks

Requisition Management

- Monitor and manage pending requisition approvals within the ATS.

- Review requisitions for completeness and ensure required information is entered accurately.

- Route requisitions through approval workflows and follow up with approvers to ensure timely processing.

- Maintain requisition status updates and provide visibility into approval progress.

- Assist Talent Acquisition Partners with requisition creation, updates, and posting activities.

Offer Letter Administration

- Prepare, generate, and distribute offer letters and employment agreements.

- Ensure offer details align with approved compensation, incentive plans, and hiring requirements.

- Track offer approvals and signatures through the recruitment process.

- Maintain offer templates and support updates to hiring documentation.

- Coordinate communication with candidates regarding offer-related questions and next steps.

Interview & Candidate Coordination

- Schedule candidate interviews with hiring managers and interview panels.

- Coordinate interview logistics, calendar invitations, and candidate communications.

- Track interview feedback and ensure timely completion of evaluations.

- Provide a positive candidate experience through professional and responsive communication.

ATS & Recruitment Administration

- Maintain accurate candidate, requisition, and hiring data within the ATS.

- Ensure candidate records, dispositions, and workflow statuses are updated appropriately.

- Generate recruiting reports and monitor hiring activity metrics.

- Support audit requests and maintain recruiting documentation.

Onboarding Support

- Initiate, monitor, and follow up on pre-employment background checks and drug screenings through the applicable vendor systems for U.S., India, and Philippines hires, following each country's screening requirements.

- Review background check and screening results, verify candidate status, and escalate discrepancies or adjudication items to Talent Acquisition leadership and People Services.

- Issue "all clear" notifications to hiring managers, Talent Acquisition Partners, and onboarding stakeholders once pre-employment requirements are successfully completed.

- Serve as a primary point of contact for pre-hire communications, responding to candidate questions and providing timely updates on next steps, start dates, and outstanding requirements.

- Provide regular onboarding status updates to hiring managers, TA Partners, and internal partners, including progress against pre-hire checklists and anticipated start readiness.

- Facilitate the transition from offer acceptance to onboarding.

- Partner with People Services, Payroll, Technology, and hiring managers to ensure a seamless new hire experience.

- Track onboarding milestones and communicate progress to stakeholders.

Process Compliance & Documentation

- Ensure compliance with recruitment policies, company procedures, and the employment regulations of each country supported, including the United States, India, and the Philippines.

- Maintain recruiting forms, templates, and process documentation.

- Assist with continuous improvement initiatives and process enhancements.

- Support special projects and reporting as assigned.

Education and Experience Requirements

- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

- 1-3 years of administrative or recruiting coordination experience, preferably.

- Experience working within an Applicant Tracking System (iCIMS preferred).

- Experience supporting hiring processes, scheduling, and document management.

Knowledge, Skills, and Abilities

- Strong organizational and time management skills.

- Excellent verbal and written communication skills.

- High attention to detail and accuracy.

- Ability to handle confidential information with discretion.

- Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).

- Ability to manage multiple priorities in a fast-paced environment.

- Strong customer service mindset and stakeholder relationship skills.

- Ability to support enterprise-wide, multi-country hiring across the United States, India, and the Philippines, including working across time zones and country-specific hiring requirements.

Compensation

- Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

- This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health

Equal Employment Opportunity (Applicable only in the US) Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment Agencies Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of Payment Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [email protected] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.

Statement of Accessibility Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.