About this role
Headquarters is based in the United States in Sandy, Utah. You will be required to work during Mountain Standard Time in the U.S. This is a Contractor position.
ROLE AND RESPONSIBILITIES
Primary functions of this role include but are not limited to:
• Address Technology Advisor inquiries via email, or phone
• Cable order/site qualification
• Cable Deal Registration management
• Provide Cable pricing
• Generate Cable contracts
• Submit Cable orders for processing
• Attend Cable Supplier/Technology Advisor Trainings and on-going relationship development
• Become proficient in pricing activities for Cable suppliers
• Salesforce quote management
• 1st level cable escalation for pricing requests
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• High school diploma or equivalent
• Excellent organizational skills
• Excellent customer service skills
• Ability to be resilient to change
• Ability to work in a fast-paced environment
• Ability to work in a remote team environment
• Familiar with computer basics and a working knowledge in Microsoft Office applications (Outlook, OneNote, Excel, SharePoint)
PREFERRED SKILLS
• Salesforce experience
• Multitasking
• Detail driven
• Organized
• Self-Motivated
• Strong Communication
• Personable
• Team player
• Adaptable/quick learner
• Forward thinker
• Approachable
ADDITIONAL NOTES
While not required, prior Cable/TSD/Telecom experience is a plus.