About this role
Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs.
Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism.
We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.
Oklahoma City Indian Clinic is seeking a detail-oriented and patient-focused Optician I to join our Optometry team. This position is responsible for assisting patients with the selection, fitting, ordering, and dispensing of prescription eyewear while providing exceptional customer service. The Optician I also supports daily optical operations, including inventory management, patient education, vision screenings, and administrative responsibilities to ensure efficient, high-quality patient care.
Essential Duties and Responsibilities
- Assist patients with selecting, fitting, adjusting, and dispensing prescription eyeglasses and contact lenses based on prescriptions provided by the optometrist.
- Interpret eyewear prescriptions and educate patients on proper wear, care, maintenance, and adaptation to glasses and contact lenses.
- Coordinate eyewear orders, verify completed orders for accuracy, and notify patients when their glasses or contact lenses are ready.
- Maintain accurate patient records, document optical services, and scan relevant documentation into the electronic health record (EHR).
- Manage optical inventory, including monitoring, organizing, and ordering frames, lenses, contact lenses, and related supplies.
- Perform routine vision screenings and assist with retinal imaging and other optometry procedures as needed.
- Clean, disinfect, and maintain ophthalmic instruments, equipment, and examination rooms in accordance with established safety and infection prevention standards.
- Support patient registration, appointment check-in and check-out, and timely responses to patient phone calls and voicemails.
- Process patient payments, prepare receipts, reconcile optical laboratory invoices, and complete financial deposits and reports.
- Prepare and submit monthly operational reports as required.
- Collaborate with optometry providers and clinic staff to ensure efficient patient flow and a positive patient experience.
- Maintain patient confidentiality and comply with HIPAA, clinic policies, and applicable regulatory requirements.
Applicants claiming Indian Preference must complete the full application and must provide documentation verifying eligibility (such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB)).
The Oklahoma City Indian Clinic is a non-profit organization and not a federal employer. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law.
Qualifications
- Due to the safety-sensitive nature of this position, medical marijuana license holders who test positive for marijuana will not be qualified for this position.
- Must align with OKCIC vision, mission, and core values.
- Must have a high school diploma or GED.
- Must have at least 2 years of experience in an eye care setting.
- Must have experience handling cash and accepting payments.
- Must display strong organizational skills and multitasking ability.
- Exceptional customer service is required.
- Knowledge of Electronic Health Records.
- American Board of Opticianry (ABO) certification exam and the National Opticianry Certification Exam (NOCE) are preferred.
- Paraoptometric certification preferred.