Agency Solutions Manager, STE (18 months)

The Agency Solutions Manager for Meta’s Global Business Group is a strategic and solutions-focused professional who puts our advertising agencies and customers at the core of everything we do. This is an opportunity to build and manage key partner relationships within a fast growing, agile and tech driven part of the sales ecosystem. The ASM will be a platform and product expert, and become an expert in media planning, strategy and measurement to some of our most strategic agencies. With proven understanding of both social and digital media, this role is responsible for partnering with the CEE team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.

The Agency Solutions Manager will establish and strengthen key agency relationships with a focus on driving revenue, agency education & product capabilities. Success in this position requires consultative sales and analytical skills, a consistent focus on client service, and the ability to prioritize competing work based on impact, deadlines, and stakeholder needs. This role is focused on agencies across the entire CEE region.

Responsibilities

Build and manage relationships with key media agencies and enablers across CEE
In partnership with an Agency Partner, identify, create and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating agencies on Meta solutions and best practices, and ultimately grow existing business partnerships
Develop connections with internal expert teams (creative, marketing, measurement, product-marketing, solutions engineering) as well as with other markets
Analyze data and insights to inform and guide strategy for the agency and agency team
Influence product innovation based on agencies’ and client needs and feedback
Identify and drive opportunities for change by solving complex challenges and questioning existing processes
Become a strategic partner for agencies to increase their productivity during the planning process by helping optimizing buying process, support Meta API integration and assist agencies to partner with Meta Business Partners
Work and collaborate with a broad range of internal cross-functional teams
Identify optimization opportunities for improving performance
Oversee internal account operations (e.g. resolve systematic campaign questions and support on technical troubleshooting, etc.)

Qualifications

Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
Experience with Excel, experience with analyzing datasets and delivering insights
Experience identifying and resolving complex client or campaign issues, including making data-informed decisions under ambiguity
Experience working with cross functional teams with the focus on influencing C-level executives
Demonstrated track record of delivering on quota / revenue targets
Demonstrated experience presenting and selling complex ideas to stakeholders
In-depth experience as a Meta platform user and knowledge of Meta’s ad products - experience in media buying of Meta
Proven project management abilities, with experience completing projects with minimal direction and high attention to detail
Experience leading and managing initiatives autonomously and with a high degree of accountability
Move to PREFERRED_QUALIFICATIONS: 'Proficiency in a CEE language (e.g., Polish, Ukrainian, or Russian) to support agency relationships in the CEE market.' Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Meta Blueprint Certifications (Planning, Buying, Marketing Science) is a plus
Media agency experience (buying)
Understanding of the CEE media landscape
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)