About this role
105 year-old company and stronger than ever!
Kimbrell’s Furniture is looking for motivated, enthusiastic, and hard-working individuals to join our Call Center team. The Call Center at Kimbrell's Furniture immediately hiring for a SPANISH/ENGLISH BILINGUAL agent at our Concord, North Carolina facility.
We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.
Responsibilities:
• Ability to communicate written and verbally in Spanish and English
• Locating and contacting debtors to inquire about their payment status
• Minimize objections for payment and suggest available customer-friendly payment options
• Update account status and database regularly
• Use software to keep detailed notes regarding conversations with customers and outcomes
• Accepts payments over the phone via credit card
• The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes
Requirements:
• Cooperative disposition and ability to work in a team setting
• Positive attitude
• Desire to learn and develop professionally
• Attention to detail and the ability to reason and think quickly and effectively
• Excellent communication skills
• Some experience in collections preferred but not required. Will train the right candidate
• Must be available to work Mon - Fri between 8am and 8pm and alternating Saturdays
*The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment.*