Club Operations and Lifestyle Manager

Altamira Club, located in Homestead, FL , is pleased to announce an excellent career opportunity for a Club Operations and Lifestyle Manager ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon , youll contribute to a global leader in golf and community management.

Compensation: $60,000 annually

Overview:
The Club Operations and Lifestyle Manager works closely with the Club Manager to successfully execute all day-to-day operations. This positions primary focus is on operations, staff training, and daily coaching to achieve facility and service standard expectations. Day-to-day operations will include oversight of all club operations, equipment, services, and daily member experience.

Responsibilities:

- Be the quality control agent for the club. Empowered to establish and maintain consistency of core operations for the sole purpose to provide expected levels of service, presentation of facilities, and club messaging throughout the club.

- Provides a consistent operational standard for all club amenities. Is the key operations director for club amenities and is responsible for the day-to-day operations.

- Effectively schedules and coordinates team members to achieve daily goals and expectations of services.

- Oversee the daily execution of operations and activities throughout the entire club, creating and maintaining an inspection checklist for each venue.

- Maintains and develops relationships with current members to encourage club participation and provide an atmosphere conducive to building new relationships. This is to include but not limited to attending member functions and weekly social engagements that members frequent.

- Effective team members offer solutions and suggestions to membership complaints, issues, facility challenges, and overall ways to better enhance service and instill a hospitality culture for the Club Members.

- Effectively communicates with management and associates to increase knowledge of membership goals, membership satisfaction and membership retention.

- Has the ability to answer member and prospective member questions with accuracy and efficiency.

- Performs various administrative and management duties as required for payroll management and employee accountability.

- Maintains complete understanding of the membership categories, rules, and regulations.

- Assists in the preparation of the monthly reports for the department.

- Perform other duties as required and self-initiated as part of the team culture to maintain accountability for our club team members.

- Effectively plans, schedules, and coordinates the club amenity services according to budget plan.

Education / Experience:

- Associates degree (AA) or equivalent from two-year college, Business & Marketing preferred.

- Knowledge of Microsoft Office applications, excel worksheets and willingness to be trained to manage the Club Members website.

- Extremely organized with the ability to manage multiple venues and staffing plans to accomplish day-to-day operations throughout the Club

- Bi-lingual preferred (English and Spanish).

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

- Healthcare Benefits – Medical, Dental, and Vision coverage.

- Retirement Benefits – 401(k) with employer match (19 years of age and older).

- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Companys discretion.

About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the worlds largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com (http://www.troon.com/).