Assistant General Manager

Nudy's CafesPennsylvania, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 1 day ago

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About this role

Nudy's Cafes is looking for a seasoned Assistant General Manager
 
Position Purpose
Provide dependable Manager-on-Duty and GM-coverage leadership while building the operating judgment and system knowledge required for a GM assignment.

Core Responsibilities
·        Execute the RM-issued FOH schedule and the GM’s shift plan.
·        Lead opening, operating, and closing shifts across FOH and BOH.
·        Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.
·        Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.
·        Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and escalate through the GM.
·        Facilitate vendor access and verify completion when assigned by the GM.
·        Coach team members in real time and escalate formal matters through the proper level.
·        Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.

Decision Authority and Escalation
·        Serve as accountable MOD during assigned shifts.
·        Complete routine delegated operating and maintenance-request tasks within established procedures.
·        No independent labor targets or authority to set labor strategy.

Measures of Success
·        Shift and guest execution.
·        Opening, closing, cash, safety, maintenance handoff, and operational-check completion.
·        Reliability of GM coverage and quality of communication.
·        Progress toward GM readiness.

Leadership and Culture Expectations
·        Demonstrate ownership, calm judgment, hospitality, and respectful coaching.
·        Bring proposed solutions with escalations and protect one consistent company standard.

Minimum Qualifications
·        Prior Shift Leader or restaurant management experience.
·        Ability to lead FOH and BOH coordination during a shift.
·        Reliable transportation for floating assignment where required.
·        Required food-safety certification.

Career Path
Shift Leader →Restaurant Manager- Assistant General Manager → General Manager I, II, or III → Regional Operations Manager- Director of Operations
This description summarizes primary responsibilities. Final approval thresholds, system permissions, schedules, classification, and compensation are governed by company policy and applicable law.