Sr. Engineering Program Manager, Cloud Compute Infrastructure - Virtualization/Kubernetes Platforms, Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Our team is looking for a EPM star performers to drive projects for various areas of Apple Cloud Compute Infrastructure. You’ll be partnered with a team whose mission it is to build, maintain, and innovate Apple’s most critical Cloud Compute. We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability, and security while defining standards, implementing standard methodologies, and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you!

The Cloud Compute Infrastructure team, as part of Apple Services Engineering, is seeking an extraordinary engineering program manager (EPM) that can help drive complex, highly cross functional programs for reliable, scalable and efficient compute platform for Apple Global Services. You’ll partner with teams across Apple to provide them with a rich developer experience that enables first and third-party cloud technologies including cloud provisioning, software lifecycle observability, deployment observability, service offerings, solution blueprints, and more. We’re a fast paced organization with bold goals, a large user base, and the autonomy to build the future of application/service development at Apple.

Minimum Qualifications

8+ years experience in software development project management in compute Infrastructure domains.
Proficiency and experience end to end project delivery; building roadmaps through to operational sustainability.
Proficiency and experience in delivering large scale infrastructure programs, deployments to AWS/Azure/GCP compute platforms.
Strong knowledge of cloud technologies such as Virtualization, Kubernetes, Databases, Object storage, Caching, and Messaging.
BA/BS degree in Computer Science, Computer Engineering, or related degree or related professional experience

Preferred Qualifications

Agile project experience with evidence and able to demonstrate knowledge.
SCRUM background and/or played the role of a Scrum Master is plus.
Ability to manage multiple simultaneous end to end infrastructure, technical projects and stakeholder community comprising of various engineering teams and their partners
8+ years proven experience in Cloud Infrastructure project management.
Knowledge of SDLC lifecycle — including requirements analysis, design, development, deployment, testing, and maintenance.
Experience at prioritizing features, and technical road maps.
Self-motivated individual who is able to grasp new technical concepts quickly, adapt quickly to change and collaborate with interdisciplinary teams and partners.
Strong analytical, troubleshooting, and problem-solving skills.
Strong verbal and written communication skills to represent at all levels of the organization.
Able to interact with large developer communities and large internal customer teams, gathering input on evolving needs and sharing both needs and project status with senior leaders.
Strong facilitation skills (requirements sessions, design meetings, progress and status meetings).
Comfortable working with engineering leads and their teams to drive the use of standard methodologies and processes (e.g., planning, schedule management, Agile, communications) and drive adoption.
Ability to handle multiple simultaneous end to end infrastructure, technical projects and partner community comprising of various engineering teams and their partners.
Exceptional organizational, project management, and technical acumen with expertise in execution, prioritization, risk assessment.
Ability to drive engineering discussions for prioritizing features, technical road maps.
Strong facilitation skills (requirements sessions, design meetings, progress and status meetings).
Excellent verbal and written communication skills to represent at all levels of the organization.