About this role
Under the general direction of the Occupational Health (OH) Facility Manager, incumbent provides administrative support to the OH team and assists in the coordination of patient flow. Primary duties include but are not limited to answering high volume of incoming phone calls, greeting patients, issuing medical record numbers, scheduling appointments, encounter registration, creating guarantors, chart preparation and data entry.
Other duties include supply order entry, charge entry and filing. Incumbent will also work closely with the on-boarding, and worker's compensation teams and interfacing departments. Provides administrative support with other duties as assigned.
Salary: $31.88 - $45.66 Hourly
· 3 years experience in a high-pace professional medical clinic - Highly desired
· Prior Healthcare experience - Highly desired
· Strong interpersonal and relationship-building skills, with the ability to communicate up, down, and across levels of the organization.
· Ability to handle highly confidential matters with tact and care and interact diplomatically and sympathetically with patients
· Skilled in setting priorities to meet the demands of competing deadlines with ability to perform with frequent interruptions and distractions
· Ability to manage high telephone call volume and assist callers appropriately
· Ability to create, manage and enhance interdepartmental relationships
· Highly self-motivated, self-directed, and attentive to detail.
· Excellent verbal and written communication skills.
· Ability to work in a complex and matrix team environment; experience working in a team-oriented, collaborative environment.
· Working knowledge of MS Office programs, recent experience with Epic appointment scheduling and registration applications preferred.
As a condition of employment , the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.