About this role
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Sr. Analyst, Pro Experience - Pro Business Intelligence will support the Home Depot Pro’s strategic growth initiatives. As part of the Enterprise Pro team, the Sr. Analyst Pro Experience will be responsible for providing analytical support for new business initiatives in an Agile environment. This involves supporting various phases of the project including ideation, execution, and performance tracking. Typical tasks include data capture and tracking, analyzing performance reports to identify key learnings and potential actions, and gathering qualitative feedback from the field. This role will require cross-functional engagement and regular updates to leadership on business performance. Ideal candidate will have good problem solving skills along with passion to develop analytical skills.
Key Responsibilities:
- 40% Business Acumen - Learn and report on performance for assigned projects; Synthesize insights using available information to identify problem areas and implement solutions that will tackle those problems.
- 30% Data Analysis - Identify, research, and measure ongoing effectiveness of programs against targets; Enhance/optimize metrics used for tracking performance
- 20% Effective Communication - Ability to create clear and accurate documents and presentations and ability to present and deliver to a wide variety of stakeholders
- 10% Project Management - Responsible for owning small to medium initiative-specific projects and reporting, prioritizing projects and tasks to ensure deliverables and goals are met or exceeded.
Direct Manager/Direct Reports:
- This position typically reports to Manager or Sr. Manager
- This position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Working knowledge of Microsoft Excel and PowerPoint
- Working knowledge of SQL - Working knowledge of Tableau
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to draw accurate conclusions from financial reports
- Demonstrated project management skills
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 2
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results