Retail Sales Associate / Customer Service

Overview

Elements Massage San Ramon is growing our front desk team!

Are you great with people, confident in sales, and someone who genuinely enjoys creating an amazing client experience?

We're looking for a Retail Sales Associate who can connect with clients, listen to what they need, confidently recommend our services and Wellness Program, and help create the warm, professional experience our studio is known for.

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Responsibilities

Our Retail Sales Associates are an important part of the client experience.

Responsibilites include:

- Presenting and sellng the Elements Massage Wellness Program.

- Building relationships and encouraging client loyalty.

- Checking clients in and out.

- Scheduling appointments and managing client accounts.

- Answering questions about services and memberships.

- Resolving client concerns professionally.

- Answering phones and communicating with prospective clients.

- Maintaining a clean, welcoming studio environment.

- Light housekeeping and other sutdio responsibilites as needed.

Qualifications

Experience in a spa, wellness, hospitality, fitness, membership-based, or sales environment is preferred. You should also be comfortable learning modern schedule, payment, and office systems.

Availability Matters

We are looking for someone with flexibile availability who can work evenings, closing shifts, and weekends based on business needs.

Studio hours:

Monday - Saturday: 9a-9p

Sunday: 10a-7p

If you are driven by goals, enjoy connecting with people, and want to work somewhere that cares about both the client experience and the employee experience, we'd love to meet you.

Ready to apply? Send your resume and include a quick introduction telling us why you believe you'd be a great fit for Elements Massage San Ramon.

## Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.