Supervisor Surgical Services

Summary

JOB SUMMARY: Reporting to the Patient Care Manager, the Supervisor, Surgical Services is responsible for the overall administration; oversight and coordination of patient care delivery within various designated units within surgical services (e.g., operating rooms, surgical day care, post-anaesthesia care, OR procedure rooms). Provides day-to-day leadership and guidance to staff that supports and enhances clinical practice, ensures effective and efficient patient care delivery and the achievement of desired patient outcomes by supporting staff development and growth; ensuring expert knowledge is provided to the team in the specialty nursing area; monitoring and evaluating staff performance, identifying staff needs/deficiencies, and developing plans to improve performance; and, ensuring educational, orientation and training needs are identified and met. Formulates, implements and evaluates patient care standards, policies and procedures and communicates requirements to staff. Administers, monitors, and implements budget for the area. Collaborates with the Patient Care Manager and other Surgical Services nursing leaders to develop, implement, monitor and evaluate unit and staff performance measures. Collaborates with other interdisciplinary team members and interfaces with other departments to ensure timely and seamless delivery of services.
QUALIFICATIONS: EducationCurrent practicing registration as a Registered Nurse in good standing with the BC College of Nurses and Midwives (BCCNM) and has the necessary qualifications required of staff nurse in the clinical area. Five (5) years recent, related experience in clinical specialty including two (2) years recent experience in supervisory capacity, or an equivalent combination of education, training and experience.Skills and AbilitiesDemonstrated knowledge of scope and standards of nursing practice and relevant rules and regulations. Demonstrated leadership skill and ability to organize, oversee and evaluate function of a team. Ability to use evidence-based practice to develop and implement standards of practice that guide work practices and quality and safety improvement initiatives. Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service. Demonstrated interpersonal communication skills, both written and verbal. Demonstrated skill at delegation, supervision and evaluation of care. Strong fiscal planning and administration skills. Ability to mentor, coach and role model standards of practice to staff. Demonstrated critical thinking and problem solving skills. Ability to work collaboratively as a member of an interdisciplinary team and promote positive working relationships. Ability to develop, prioritize and accomplish objectives. Ability to adjust to new or unexpected events and make decisions. Ability to role model conflict resolution strategies and take correction action. Ability to organize and prioritize work independently. Ability to operate related equipment, including computers. Physical ability to carry out the duties of the position.

Assumes overall responsibility for the delivery of patient/client care within the designated units/sites/programs by supervising staff, coordinating or delegating patient/client assignments, developing rotations, approving vacation, short-term leaves and overtime. Monitors activities, reviews patient outcomes, recommends improvements and recommends changes to relevant standards/practices to ensure designated units are functioning at optimal levels of quality, safety and efficiency and in line with established organizational targets. Monitors and evaluates staff work performance, sets performance goals/objectives, and defines areas for improvement. Completes performance reviews and plans for assigned staff members, and takes corrective action as necessary. Works with Clinical Nurse Leaders/Nurse Educators to ensure staff performance improvement plans are implemented, objectives met, and follows up to determine effectiveness. Manages employee relations' issues including assuming responsibility for up to step two of the grievance procedure. Works with Patient Care Manager or Human Resources toward resolution of issues. Provides leadership for clinical practice by identifying best practices and formulating, implementing and evaluating patient care standards and polices and procedures. Provides direction to Clinical Nurse Leaders/Nurse Educators on the planning process, staff communication, implementation, and outcome measures. Assumes responsibility for administration of the staffing budget for designated nursing units including budget development and planning activities. Implements and monitors budget (e.g., use of sick time, overtime) against required targets. Identifies variances and adjusts schedules/resource allocation accordingly to stay within established budget. Identifies staff educational needs in collaboration with the nursing leadership team to ensure current and competent skill level and staff knowledge. Directs the development of plans for staff education programs, ensures educational plans are implemented by working with CNLs/Nurse Educators to plan delivery at the staff level, coordinating delivery as required with other organization stakeholders, and verifying that identified staff learning goals have been met. Presents in-service education services for staff as required. Recruits, interviews, and hires applicants for positions within the designated units. Prepares recommendations for final approval by Patient Care Manager regarding staffing plans both current and future state. Manages changes within the service by meeting with staff to discuss issues, receiving/providing feedback, relaying information to the Patient Care Manager and incorporating staff input into planning process. Ensures that expert nursing resources are available nursing and other staff to assist them in the assessment of complex patient and service delivery problems and needs by ensuring that: (a) CNLs and senior staff are available to support staff; (b) mentorship programs are established; (c) staff understand the role of CNLs/Nurse Educators; and (d) that staff have received access and guidance on the use of online and staff resources. Facilitates interdisciplinary participation in the problem identification and resolution service issues. Works collaboratively with other areas that interface with the designated units as material management, central supply processing, biomedical engineering, pharmacy, anaesthesia, etc. to resolve issues, obtain service feedback, etc. Plans, develops, implements and monitors goals for service delivery in conjunction with Patient Care Manager. Reviews established targets for performance with Patient Care Manager; communicates measures and results to staff, and provides direction to CNLs regarding implementation of changes to meet targets, if required. Recommends changes/additions to, and works in conjunction with other members of the health care team, to ensure the ongoing development, delivery and evaluation of effective orientation programs. Facilitates transition of new staff to unit by ensuring orientation meets individual needs. Promotes further education in collaboration with the Surgical Program nursing leadership and other resource nurses by mentoring staff regarding educational opportunities, and models/mentors strategies for interpersonal conflict resolution with members of interdisciplinary health care team. Develops, implements, and evaluates quality improvement and patient safety initiatives in collaboration with Patient Care Manager and other nursing leaders aimed at improving patient care and service delivery processes in accordance with organizational standards. Follows up on incidents concerning staff and patients and ensures appropriate documentation and debriefings occur. Makes recommendations to the Patient Care Manager/Supply & Equipment Manager regarding equipment and supply needs for standard operational and budget planning purposes. Ensures that equipment and supplies required for the designated areas are maintained and available. Assists the nursing leadership team and other members of the interdisciplinary team in the identification of researchable clinical patient care management problems. Participates in research initiatives and projects related to patient care and/or nursing practices as requested, disseminates findings, and assists in applying and implementing research findings into practice. Represents the designated units on external and internal committees as assigned and reports information back to the Patient Care Manager and other PHC staff as applicable. Performs other related duties as assigned.

## Please Note
If you are the successful applicant, you will have 48 hours to accept or decline the offer. You will assume all responsibility for ensuring your contact information is accurate and for being informed during the 48 hour acceptance window. If there’s no response, the offer will be automatically withdrawn and the manager will move to the next candidate.

## Article Flag
NBA regular posting

## Job Accuracy Posting Flag
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

## Minimum Nurse-to-Patient Ratio
Minimum Nurse-to-Patient Ratios (mNPR) set the minimum number of nurses required to safely care for patients on a given unit. Developed in partnership with the Ministry of Health, the BC Nurses' Union (BCNU), and health organizations across British Columbia, mNPR provides a consistent and transparent approach to staffing that supports safe nursing practice and high-quality patient care. At Providence Health Care (PHC), our approach to implementing mNPR reflects our commitment to person-centred, socially just, compassionate care and our dedication to Indigenous cultural safety. Guided by our mission and values - Spirituality, Integrity, Stewardship, Trust, Excellence, and Respect - PHC is working collaboratively across all departments to ensure mNPR is thoughtfully adapted to the unique needs of each clinical program and specialty area. This tailored, values-driven implementation aligns with our commitment to compassionate, innovative, and patient-centred care and positions PHC to meet the evolving health needs of our patients, residents, families, and communities.