About this role
PURPOSE/SCOPE OF RESPONSIBILITY
Works actively to increase housing opportunities for refugee services clients, coordinates move-ins, financial literacy, and interpretation services.
ESSENTIAL DUTIES, RESPONSIBILITIES, & COMPETENCIES
- Work closely with Refugee Resettlement, Employment & Economic Empowerment, Transportation, and Volunteer Departments coordinating activities with Directors, Managers, and other staff and volunteers.
- Respond to referrals of new clients in timely manner and keep client case files up to date and organized.
- Identify housing option for clients that fulfill their specific location, size, and affordability requirements.
- Assist clients in completing applications and providing necessary documents to be placed on affordable housing waiting lists.
- Based on their disability and medical needs, assist clients in requesting reasonable accommodations from lease requirements.
- Help clients budget and plan for move-in expenses, learn rights and responsibilities as tenants, and coordinate financial literacy training
- Facilitate all aspects of the application process once the client becomes a potential qualified applicant including assistance in understanding and signing the lease agreement.
- Ensure that clients maintain housing by responding to request for assistance in lease renewals, lease violations, or re-certifications.
- Be professional in representing JFS to landlords/property managers with the intention of expanding the network of properties available for refugee services clients.
- Regularly communicate with property managers/affordable housing developers in order to maintain a current and accurate list of affordable housing/rental properties which are accepting applications.
- Identify opportunities for housing advocacy and collaborate with Refugee Resource Development Manager and Refugee Services Manager in pursuing them.
- Coordinate interpretation needs, communicating directly with interpreters and organizations, and maintaining reports.
Qualifications
- Bachelor's degree in a human services field.
- Minimum experience of 2 years in related field or in housing.
- Proficiency in Microsoft Suite.
- Ability to organize and prioritize work and to work independently with little supervision.
- Ability to work among with large teams effectively.
REQUIRED LANGUAGE SKILLS
Ability to express oneself in an articulate and effective manner both verbally and in written communication