About this role
Overview
Chenega Security International, LLC is seeking an experienced Electronic Security Systems (ESS) Technician III to provide maintenance and service support for electronic security systems supporting a Department of War project. The position is primarily responsible for preventive and corrective maintenance, troubleshooting, repair, testing, system restoration, and technical support of installed security systems.
The Technician III must be self-sufficient and capable of independently diagnosing, troubleshooting, and resolving complex ESS issues without direct technical supervision or on-site support. The position requires the ability to systematically isolate faults across field devices, cabling, controllers, network infrastructure, servers, software, and system interfaces and determine the appropriate corrective action.
The Technician III must also possess the technical skills necessary to perform new system installations, system expansions, upgrades, equipment replacements, and modifications as required.
Responsibilities
- Perform preventive and corrective maintenance on electronic security systems, including access control, intrusion detection, video surveillance, network infrastructure, and associated security equipment.
- Independently respond to service calls and diagnose, troubleshoot, and resolve system failures without requiring direct technical supervision or on-site support.
- Systematically isolate faults across field devices, cabling, power, control panels, communications, network infrastructure, servers, software, and system configuration.
- Identify system deficiencies and root causes and independently determine and implement appropriate corrective actions within assigned authority.
- Perform periodic system inspections, operational testing, functional verification, and preventive maintenance in accordance with applicable requirements and maintenance schedules.
- Restore malfunctioning systems and equipment to operational condition and verify proper system functionality following repairs.
- Install new electronic security systems and equipment and perform system expansions, modifications, upgrades, and equipment replacements as required.
- perform conduit installation, low-voltage cable installation, termination, labeling, testing, and associated installation activities.
- Install and replace head-end equipment, control panels, servers and workstations, network equipment, cameras, card readers, door hardware, sensors, power supplies, and associated field devices.
- Perform system configuration, programming, integration, testing, checkout, and commissioning within the technician's level of training and authorization.
- Read and interpret blueprints, specifications, wiring diagrams, riser diagrams, schematics, manufacturer documentation, and other technical information necessary to independently maintain, repair, and install systems.
- Document service calls, troubleshooting performed, identified deficiencies, repairs, equipment replacements, configuration changes, and completed maintenance activities.
- Provide on-site technical assistance and customer/user training as required.
- Coordinate with the Project Manager regarding significant system deficiencies, material requirements, recurring failures, and issues requiring escalation.
- Maintain accountability of tools, test equipment, replacement parts, materials, and assigned equipment.
- Comply with applicable safety requirements, quality standards, site procedures, and customer security requirements.
- Perform other duties as assigned.
Qualifications
- Five (5) or more years of experience in electronic security systems or a related technical field.
- Demonstrated experience performing maintenance, service, troubleshooting, repair, testing, and installation of electronic security systems.
- Demonstrated ability to work independently and perform advanced troubleshooting without direct technical supervision or reliance on continuous remote technical support.
- Ability to independently diagnose system issues, determine root causes, develop corrective actions, and restore systems to operational condition.
- Strong knowledge of IP-based electronic security systems and system integration.
- Working knowledge of low-voltage wiring, IP networks, alarm systems, security system field devices, control panels, servers, workstations, and associated infrastructure.
- Ability to troubleshoot system issues across multiple technical layers, including field devices, cabling, power, controllers, network communications, servers, software, and system configuration.
- Ability to use electronic, electrical, and network diagnostic tools to isolate system faults.
- Experience reading and interpreting blueprints, wiring diagrams, schematics, manufacturer documentation, and technical manuals.
- Ability to independently perform equipment replacement, new installation, system modification, testing, and commissioning activities.
- Ability to accurately document troubleshooting activities, deficiencies, repairs, configuration changes, and completed work.
- Ability to work flexible hours and travel to various job sites as required.
- Strong technical, organizational, documentation, and verbal and written communication skills.
Preferred Qualifications
- Experience and/or manufacturer training with Milestone Video Management System (VMS).
- Experience and/or manufacturer training with Software House C•CURE Access Control System (ACS).
- Experience and/or manufacturer training with DMP Intrusion Detection Systems (IDS).
- Experience maintaining, servicing, troubleshooting, installing, or integrating Mass Notification Systems (MNS).
- Manufacturer certifications or formal technical training applicable to electronic security systems.
- Experience supporting integrated environments incorporating ACS, VMS, IDS, and associated network infrastructure.
- Prior experience supporting electronic security systems in a DoD or other Federal Government environment.
Knowledge, Skills and Abilities:
- Skill in operating a personal computer and standard office equipment.
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, (MSWord, Excel, Access, PowerPoint), and Outlook.
Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
- Must be able to work in indoor and outdoor environments and perform job duties in varying environmental conditions, including hot and cold temperatures, as required.