About this role

The Inventory Control Specialist ensures accountability and security of data center inventory. Understands and adheres to company safety policies and procedures, as well as documented inventory controls and practices. Provides service in alignment with Rackspace Core Values, including FANATICAL support.

Location : On-site at the Rackspace Data Center in Ashburn, VA

Shift : First Shift 7 am - 4:00 pm or 8 am - 5:00 pm Monday - Friday

Background : United States Citizenship is required

Key Responsibilities

- Manage and process internal tickets (with limited supervision).
- Process equipment returning to the secured inventory stockroom.
- Execute physical movements of inventory.
- Maintain meticulous 5S and housekeeping practices.
- Participate in the root cause analysis method to investigate any customer-impacting events.
- Participate in regularly scheduled inventory-related meetings.
- Assist in training of new and existing controllers.
- Learn and demonstrate understanding of all safety policies, procedures, and requirements, including acquisition of any required certifications.
- Address inquiries from other internal/external departments.
- Stock materials following industry handling standards.
- Process hard drives containing data through the drive wiping and destruction processes.
- Process requisitions.
- Participate in counts and assist in reconciliation for the cycle counting process.
- Process reinstatements.
- Process all return materials, including sub-assembly build.
- Pull and assign items to fulfill customer contracts and upgrades.
- Replenish inventory using kanban and min/max methodology.
- Process materials for disposals.
- Coordinate inbound and outbound shipments and properly communicate with freight companies.
- Process international shipments adhering to industry standards. Process inbound receipts required for custom products.
- Package all shipments in alignment with documented company standards. Complete all shipping and receiving documentation.
- Process inter-organization transfers.
- Demonstrate no less than full performance in a continuous, consistent, measurable manner.
- Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers.
- Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.

Knowledge

- Entry-level knowledge and experience with inventory management processes and tools in a global matrixed organization
- Entry-level knowledge of integrated inventory control systems

Education

- High School Diploma or regional equivalent required
- Bachelor's Degree preferred, preferably in a field related to the role.

Experience

- 1-2 years of work experience in the role's duties required.
- Minimum of 1 year of experience in a role operating a computer.

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Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $38,213.00/year in our lowest geographic market up to $55,970.20/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.


About Rackspace Technology

Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.