About this role
Requirements
What We Are Looking For (Must-Haves):
- Fully Bilingual (English & Spanish): Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients.
- Strong Design Portfolio: We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets.
- Hands-On Graphic & Video Creation: Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content.
- Social Media Expertise: Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting.
- Autonomous & Highly Organized: Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision.
- Empathetic Communicator: Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices.
Nice-to-Haves:
- Basic Web & Landing Page Building: Hands-on experience with platforms such as Wix, Squarespace, or WordPress.
- Digital Marketing & Lead Generation: Familiarity with paid social ad setup or organic lead-gen funnels.
- Industry Familiarity: Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape.
- Advanced Video Editing: Experience crafting high-retention Reels, TikToks, and short-form storytelling.