About this role
We are looking for a knowledgeable and patient-centered team member to join our dynamic specialty Pediatrics team!
This position will support our Pediatric Endocrinology and Diabetes program. As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:
- Obtain prior authorizations
- Advocate for patients in insurance claims
- Referral processing
- Address in-basket messages
- Appointment scheduling
- Review of provider schedules
- Coordinate hospital admissions and/or procedures
Salary Range: $31.88-45.66 Hourly
Our ideal candidate will have strong background in authorizations, referral coordination, and direct collaboration with providers, ideally gained within a fast-paced medical setting, who can effectively navigate complex clinical environment. Required:
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
- Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
- Ability to creatively integrate competing demands into a productive working environment.
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
As a condition of employment , the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.