About this role
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
- Grow your career with tailored development programs
- Thrive your way with flexible work options
- Make your mark in a high-performing, values-led team
Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.
About the Opportunity
Based in Palmyra , this full-time opportunity will see you lead the day-to-day Dry Stores picking operation and a team of approximately 14 team members. You’ll play a hands-on role in ensuring customer orders are picked safely, accurately and efficiently while maintaining strong standards across productivity, stock integrity, food safety and workplace safety.
In this Role
- Lead, coach and support a team of approximately 14 pickers.
- Plan picking activities and allocate labour to meet daily volumes, cut-off times and dispatch schedules.
- Monitor productivity, accuracy and service levels and respond promptly to operational issues.
- Maintain strong stock control, rotation and product-handling practices.
- Champion workplace safety, food safety, HACCP and hygiene requirements.
- Partner with replenishment, inventory, receivals and despatch teams to keep warehouse operations flowing.
- Train and induct team members in systems, procedures and safe work methods.
- Identify opportunities to improve picking processes, labour utilisation and productivity
What are we looking for?
- Team leadership, supervision or coordination experience is highly desirable, with demonstrated leadership capability also considered.
- A hands-on, approachable leadership style with the confidence to set clear expectations.
- Strong planning, communication and problem-solving skills.
- Knowledge of warehouse picking, stock rotation and inventory control.
- Understanding of WHS, manual handling and safe warehouse practices.
- Ability to work with warehouse management systems and RF scanning equipment.
- Food, grocery, FMCG or temperature-controlled distribution experience is advantageous
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.
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