Patient Administrator (Women’s Outpatient Clinic)

JOB SUMMARY

The Patient Administrator provides excellent patient-focused care while performing accurate and timely referral processing, scheduling and registration activities. The Patient Administrator is responsible for key operational practices in the delivery of exceptional ambulatory healthcare. S/he performs necessary registration, scheduling and payment collection functions upon each patient’s arrival and ensures data inputs are accurate and precise for all phases of operations. The Patient Administrator is instrumental in obtaining patient signatures and scans related documents / images into each patient’s EMR record, and is responsible for engaging management in workflow improvements.

QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA

ESSENTIAL

PREFERRED

High School Diploma

Associate’s Degree

- 6+ months combined data entry, reception, customer service and cashiering experience

Minimum of 5 years Cerner / Epic Registration & Scheduling experience

- CHAM Certification (NAHAM) – Certification of Healthcare Access Associate
- NAHAM or AAHAM Certification