About this role
The Music Content Solutions team supports the quality, reliability, and operational excellence of music content across the global music ecosystem. We work closely with internal teams and external partners to improve content workflows, strengthen quality standards, and ensure music-related materials are processed and delivered in a safe, scalable, and efficient way.
Our team focuses on building practical operational solutions for complex music content and copyright-related scenarios. By identifying recurring issues, improving processes, and partnering with cross-functional teams, we help enhance content quality, reduce operational risks, and support smooth collaboration across regions and time zones.
We are looking for a collaborative and detail-oriented Music Product Operations professional to support international music operations, drive quality assurance efforts, and help build scalable processes and tools for global music content workflows. This role sits within the Music Content Solutions department.
Responsibilities
- Work with the internal copyright operations team and rights holders to establish communication, collaboration, and appeal handling mechanisms;
- refine identification standards and detection capabilities to improve the quality of music assets.
- Be responsible for quality assurance for overseas music projects, covering pre- and post-release checks, risk identification, and exception handling to ensure safe and compliant releases;
- Document quality issue categories and resolution processes, and promote the development of tooling and automation capabilities to improve cross-team collaboration efficiency.