Manager - Technology Operations Engineering

American ExpressPhoenix, ArizonaHybridFull-timeStaff, 8–12 yearsListed 1 hour ago

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About this role

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Manager, Technology Operations Engineering oversees the delivery of technical services and solutions across the business, and coordinates with senior leadership, clients, and other technical teams to drive successful technology service outcomes and implement best practices.

Education Qualifications:

- Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
- Knowledge of network protocols and technologies
- Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks

Work Experience:

- Experience in cloud administration, IT asset management and automation tools and / or Site Reliability Engineering (SRE) in a technology or financial services organization
- Experience in managing and maintaining technology infrastructure, including servers, networks, and cloud services
- Experience in system administration, network configuration, and troubleshooting
- Experience in technology operations work
- Experience in cloud platforms such as AWS, Azure, or Google Cloud
- Licenses and Certifications:
- Certification such as CompTIA A+, Network+, or Security+ is a plus
- Public Cloud certification is a plus

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.