AdministratIve Associate - Level III - Service

Job Summary:

Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Completes work with a limited degree of supervision.

Key Responsibilities:

Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests.
Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
Completes data collection, data entry and report generation on various departmental related activities.
Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
Responds to, or redirects, routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.
Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.
Documents and maintains departmental policies and procedures.
Participates as a team member on departmental related business improvement assignments and projects as needed.  
Performs other routine to complex administrative activities as needed per the established procedures of the organization and/or department.
Act as an informal resource for colleagues with less experience.

FOR FIR

- Making FIR for Warranty/Contract Engines (CIL, PHP, TCL, and CECO)
- Taking photos of all the Critical components and secure them till Warranty Claim closure.
- Need to preserve the Failure related parts till the PQC project closure, if required need to send them to Respective plant for analysis.
- Sharing the list of parts required for Partial repair of the engines at HHP RC and track them till receiving from the respective PSBU Quality team/Plant.
- As and when required need to send the serviceable parts from HHP RC and Watar warehouse to the required ASM/Customer with proper packing.
- Need to support the field team on technical queries.
- Need to visit Watar warehouse for Parts removal and dispatch from Float /Failed engines to support the field.

FOR EDO BDO

- Need to track EDO BDO’s Daily basis and update in Optimus and on mails.
- Track the ETA with Buyers and Vendors on regular basis till OA got closed.
- Attending the EDO BDO Meetings with IPDC and Other related stakeholders.
- Need to visit Plants and IPDC to resolve any kind of issues.
- Audit of Depot Return parts at IPDC on monthly basis.
- Preparing the Summery on PPT on weekly/monthly and Quarterly basis to present Management.
- Need to Creating /reduce the P. S. Stock as per the KAM Requirements and tracking of the Parts fulfilment in P. S. Stock.