Shift Manager

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

As a Shift Manager, you will lead, motivate, and develop your teams while ensuring the smooth execution of daily warehouse operations . This is a highly impactful, hands-on leadership role within Vinted Go's European logistics network, offering significant responsibility and a unique opportunity to contribute to the launch of our largest sorting hub, build high-performing teams, and drive operational excellence in a fast-growing environment.

LIL2 will be Vinted Go's largest European sorting hub , marking a major milestone in our network expansion. Located in Dourges (Pas-de-Calais), just 25 minutes from Lille , this brand-new 60,000 sqm facility is scheduled to open in March 2027. Designed to support our growing parcel volumes, strengthen network resilience, and relieve existing hubs, LIL2 will handle up to 600,000 parcels per day , serving France and the wider European network.

With 350+ employees and up to 130 operatives per shift , the site will combine advanced sorting technologies, automation, and manual operations. For the first time, Vinted Go's sorting and Fulfilment operations will operate under the same roof , creating exciting opportunities for collaboration and operational synergies.

The site's leadership team will consist of 1 Site Leader, 3 Operations Managers, 10 Shift Managers, and 15 Team Leaders , overseeing operations across three shifts, six days a week (Monday to Saturday) . This structure will ensure strong leadership coverage, operational continuity, and effective team management throughout the week.

- Early shift: 8:00 AM – 3:00 PM

- Late shift: 4:00 PM – 11:00 PM

- Night shift: 12:00 AM – 7:00 AM

As a Shift Manager, you will report to an Operations Manager and take ownership of the daily execution and performance of your assigned operational area , directly managing Team Leaders and overseeing warehouse operatives. You will ensure that safety, productivity, and quality standards are consistently met while developing your teams and resolving operational challenges in real time.

You will play a key role in launching and scaling this flagship site , helping establish operational processes, train new teams, and build a strong culture of safety, accountability, and continuous improvement. Working closely with your Operations Manager and other operational teams, you will contribute to making LIL2 a benchmark for operational excellence across our European network.

In this position, you'll

- Lead daily warehouse operations within your assigned area, ensuring the safe, efficient, and timely processing of parcels while meeting productivity, quality, and delivery targets.

- Manage, coach, and develop Team Leaders and warehouse operatives, fostering a positive working environment, strong team engagement, and a culture of accountability and high performance.

- Monitor and drive operational performance by tracking key KPIs, identifying bottlenecks, addressing performance gaps, and implementing immediate corrective actions.

- Plan and optimize workforce allocation, ensuring the right staffing levels, skills, and resources are available to meet operational needs and adapt to changing volumes and priorities.

- Champion safety and operational standards, ensuring compliance with health and safety regulations, internal procedures, and best practices, while proactively identifying and addressing risks.

- Ensure operational readiness, checking that equipment, workstations, and processes are ready for production, and coordinating with Maintenance and other support teams to resolve technical or operational issues.

- Support recruitment, onboarding, training, and performance management, ensuring team members have the skills, guidance, and feedback needed to succeed and grow.

- Ensure accurate workforce administration, including attendance tracking, working hours, and coordination with temporary staffing agencies.

- Communicate and escalate operational issues effectively, providing clear performance updates, ensuring smooth handovers, and collaborating with other shifts and departments to maintain operational continuity.

- Drive continuous improvement, actively contributing to workshops and cross-functional projects, identifying opportunities to optimise processes, and supporting the implementation of new tools and technologies.

About you

- You hold a Master's degree (Bac+5) in Engineering, Supply Chain, Logistics, Business Management, or another relevant field, or have equivalent experience in warehouse operations and team management.

- You are either a recent graduate eager to take on your first leadership challenge, or you have 1–2 years of experience in a management or supervisory role, ideally in logistics, warehousing, manufacturing, or another fast-paced operational environment.

- You have a strong operational mindset and enjoy being close to the field, understanding processes, solving problems, and supporting your teams in their daily activities.

- You are interested in warehouse operations, productivity standards, operational KPIs, and workforce planning, and are eager to develop your expertise in these areas.

- You demonstrate strong leadership potential and people management skills, with the ability to motivate, coach, challenge, and develop teams while maintaining high operational standards.

- You are analytical, organised, and solution-oriented, capable of identifying operational issues, making quick decisions, and implementing practical solutions.

- You have a strong commitment to workplace safety, operational discipline, and compliance with HR policies and procedures.

- You are hands-on, proactive, and comfortable taking ownership, leading by example and maintaining a strong presence on the warehouse floor.

- You have excellent communication and collaboration skills, enabling you to work effectively with Team Leaders, operatives, managers, and cross-functional stakeholders.

- You are adaptable and resilient, able to remain focused and make sound decisions in a dynamic, high-volume environment.

- You are fluent in French and have a good working proficiency in English.

- You are comfortable working on an assigned shift (Early, Late, or Night), within an operational schedule running from Monday to Saturday.

Work perks

- The opportunity to benefit from our share options programme

- 25 working days of holiday

- Newest MacBook models

- Digital mental and emotional health support and Employee Assistant Program (EAP)

- A daily lunch allowance (lunch voucher card)

- Private health insurance

- Frequent team-building events

- A personal monthly budget for shopping on Vinted

Working at Vinted

Individual Learning Budget

Vinted will set aside a yearly sum to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 40,000 - € 45,000 gross per year.