Content Management Lead

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .

What does Manager, Content Management do at WPP Production?

We’re looking for a Manager, Content Management who will manage a team of content managers and content management leads. As the Manager you will support the Head of Content and support delivery of critical content to websites across the client’s web properties. You will oversee the evolution of the CMS platforms. The ideal candidate will be responsible for the day-to-day operations of the content management team, developing and improving process, informs training, education, setts goals for career development, and serves as a liaison between Hogarth and our client partners.

Key Responsibilities

- Responsible for mentoring and career development of Content Managers and Senior Content Managers

- Work with the Head of Content Management to define overall team strategy/goals/expectations

- Facilitate the cultivation of team culture

- Manage the relationship to other teams within Hogarth

- Partners with Senior Management, Operations and HR to establish and communicate company strategy and policy

- Proactively identify project risks and develop mitigation plans to address them.

- When necessary undertake content management activities in support of product launches and other marketing programs.

- Manages partner relationship

- Communicates identified risk to partners

- Clears roadblocks and manages external negotiation

- Owns resourcing/project staffing (in consultation with Partner)

- Works with client to establish overall Content Strategy

- Manages team process/workflow definition and optimization

- Ensures documentation and training

- Defines and enforces the limits of the CM role

Requirements

- Exceptional attention to detail.

- Highly detail oriented, with a drive for perfection down to the last pixel

- Ability to motivate and maintain the team and communicate with client partners using strong written and verbal communication skills

- Thoroughness and accuracy are ubiquitous in our work.

- Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment.

- Flexibility to deal with rapidly changing, time-constrained launch schedules.

- Resourceful, adaptable, and results-oriented with high energy and a positive attitude

- Able to balance multiple projects and assignments and thrives in a challenging, fast-paced web publishing workplace

- Skilled and experienced in estimating resource needs and schedules

- Experience managing content management or web production teams

- Experience using a complex CMS such as FatWire, AEM and SDL

- Knowledge of HTML, XML, JSP and familiarity with Git/SVN would be ideal.

- Minimum of 5 to 7 years experience working on web production teams

- 3+ years supervisory experience required

- A Bachelor’s degree or higher; preferably with a focus on marketing, design, or communication

- Experience managing content for a global audience and using a CMS required.

- Deep knowledge of how content management systems and related system processes work.

- Knowledge of HTML, XML, JSP, and enterprise content management systems a plus.

- Work set-up will be Hybrid (2x WFH and 3x onsite) and Nightshift (1am-10am).

#LI-ZL1 #LI-Hybrid

Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data
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