About this role
DUTIES AND RESPONSIBILITY:
. Participates in the planning, installation and integration of dialysis equipment
and/or water treatment system.
. Provides user and technical training to the customer personnel who are assigned
to operate the medical equipment.
. Effectively documents (e.g., handwritten, computer, & photo as appropriate) all
service activities including assessment of services needed & categorization of
services provided.
. Provides consultation and impromptu in-service to clinicians regarding proper, safe
and effective use & care of medical equipment and water treatment system.
. Coordinates with the customer service representatives and provides/validates the
accuracy of information pertaining to machine and customer inquiries and/or
complaints and ensures fast turnaround time of service.
JOB REQUIREMENTS
. With experience in field service is preferred
. Engineering graduate preferably Electronics or Biomedical discipline
. Knowledge in MS Office (MS Word, Excel, Powerpoint)
With good communications skills
. With valid driver's license
Fresh graduate is acceptable