SEO Account Manager

SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £30,240 to £35,240. Your salary level is determined by skills and experience within our progression framework.COMPANY OVERVIEWCroud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.ROLE OVERVIEWWe’re looking for a curious, creative and enthusiastic individual with a genuine passion for all things SEO. You’ll be eager to learn, driven to succeed and confident in challenging conventional thinking. With a strong analytical mindset, creative flair and a willingness to explore new ideas and take calculated risks, you’ll thrive in an environment that encourages innovation and continuous development.In this role, you’ll work closely with SEO Senior Account Managers and Account Directors to bring SEO strategies to life for key clients. You’ll take ownership of the day-to-day management and delivery of SEO activity, coordinating internal teams and our network of specialists to drive performance, meet client objectives and deliver meaningful results.RESPONSIBILITIESKey responsibilities include, but are not limited to:Set and implement client SEO strategy in tangent with the SEO Senior Managers in order to increase profitDrive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performanceInnovate new ideas, techniques, and new products suitable for the continuation and development of client strategyDrive client performance management activities across the team to include: optimisation activities, innovation towards client performance, daily checks and best practice processesEnsure excellence and high-quality client implementation coming from the Croudie Network including but not limited to: editorial, optimisation, and engine mirrors. Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degreeCompleting data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network. Identifying and troubleshooting anomalies within SEO data and taking corrective actionsDeliver excellence in required communication and client service standards for each client as well as generallyContribute to internal training and development modules and delivery sessions as required, supporting the Development Manager. Everyone is responsible to deliver training modules internallyInnovate new technologies and ways of working, and monitor market trends in order to support internal growth and efficiency strategies. Support and contribute to the development of the tech roadmapIdentify areas of development of existing business and support the SEO Channel Head to identify opportunities to upsell from Croud’s suite of digital servicesIdentify workflow efficiencies to counter ineffective process within the team – new ways of working, continuous process improvementProactively monitor industry news and updates to share with the wider teamContributing to and supporting Croud marketing activitiesPERSON SPECIFICATIONDegree level education or equivalent / relevant work experienceDemonstrable experience in SEO MarketingClear passion for digital marketing, strong understanding of SEOStrong Microsoft Office skills which must include Excel, Word and PowerPointProven track record of working to and meeting deadlinesProven time management skills, strong project management skills, experience and the ability to manage multiple tasks simultaneouslyImpeccable attention to detailA mathematical and analytical mindAbility to manipulate large amounts of dataHighly organised and an ability to multi-taskStrong communication, organisation, and presentation skillsGood negotiation skillsThrives working in a team environmentAble to deliver a high level of customer service and managementCOMPANY BENEFITSCroud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years25 days holiday a yearDiscretionary annual performance based incentiveSale commissionRecruitment referrals bonusHealth & Wellbeing contribution2 Recharge Days each holiday yearRide to Work schemeRailcardSeason Ticket loanHome office screenDaily office perks: Free fruit, breakfast cereals, snacks, and tea & coffeeWeekly treat: Enjoy a complimentary lunch on us every weekEnhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family LeaveLife insurance and income protectionMedical Cash PlanPensionCurated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)Peer to peer recognition scheme 'bonusly'Team off-sites/regular socialsYear-round holiday partiesFlexible working optionsDay to make a differenceStandard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment.OUR VALUESAt Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:In it together - our value on integration, collaboration and outcomesEye on the future - our value on futurism, creativity and passionGenerous in spirit - our value on people, development and inclusionDo what you say - our value on integrity and accountabilityMake a difference - our value on purpose and impact