Facilities Coordinator

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT:

The Facilities Coordinator role is to assist the Senior Facilities Manager in the smooth operation of day to day facility services delivered to the employees at OpenText.  As part of the Facilities team covering APJ, the position will be based at the Company’s Office at Sydney with a capacity for 110+ employees in a flexible working environment of open plan, enclosed offices and meeting rooms.  The office provides space to Sales, Marketing, professional Services, Customer Support Teams and HR Functions.  A Senior Management Team and APJ VPs are based at site too.  The role is therefore very people orientated requiring communication at all levels and the company culture is corporate but modern and exciting.  The Facilities Coordinator will need to be motivated to work individually, supervising suppliers and the services they offer.  The role will also assist the Senior Facilities Manager in carrying out project works when they occur. The core responsibilities are day to day administration of Facility Services and to carry out switchboard duties.

WHAT THE ROLE OFFERS:

- Responsibility for day to day answering Switchboard, maintaining Consumable stock levels, managing Meeting Room bookings and associated Hospitality
- Meeting and greeting all visitors to site, distributing relevant access badges, and meeting any building security requirements
- Assist the Senior Facilities Manager in planning and completion of general day to day building maintenance
- Supervise Facility Services provided by landlord and contracted suppliers, resolving problem issues and attending regular supplier meetings
- Acting as first contact with relevant suppliers and arranging logistics for access etc
- Assist Senior Facilities Manager in communicating Facility Service changes to the employees acting as first point of reference operationally
- Regular reporting of issues that require escalation and communication of site requests for change of space etc.
- Tracking and verifying of all Facility Service invoices for monthly budget reporting.
- Maintain updated First Aid, Fire Plan and H&S information boards at relevant sites.  Arrange employee training to maintain recommended numbers of volunteers at each site.
- Oversee and assist with small move or refurbishment projects lead by the Senior Facilities Manager as they occur
- Ordering and raising Purchase Orders for operational costs and Capex items as required following OpenText Procurement approval procedures.

WHAT YOU NEED TO SUCCEED:

- Minimum 6 years of facilities management experience
- Good telephone and personal skills with ability to communicate at all levels
- Strong customer service skills
- Initiative and personal ownership combined with an attitude of continuous improvement
- Strong attention to detail and organizational skills
- Adaptability and flexibility for changing priorities
- Computer literate with standard business applications, such as Word, Excel and PowerPoint
- Excellent oral and written communication skills in English.
- Knowledge of building and mechanical working as asset.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.