FT Night Auditor l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

Job Description

We're looking for a friendly, dependable, and detail-oriented Full-Time Night Auditor to join our team at Hotel Burg!

Reporting to the Rooms Manager, the Night Auditor plays an important role in keeping the hotel running smoothly overnight. This position combines guest service with daily financial reporting, ensuring accurate records while creating a welcoming and personalized experience for our guests.

As one of the main points of contact during overnight hours, you'll assist guests, handle front desk operations, and help prepare the hotel for a successful start to the next day.

We're looking for someone who enjoys hospitality, takes pride in their work, and can work independently while being part of a supportive team. Hourly pay rate ranges between $19 - $20.

Who We Are

- Recognized as a Top Workplace by The Washington Post and Philadelphia Inquirer over the past 9 years.

- Passionate: We love hospitality and creating an environment where our associates can thrive.

- Culture-driven: We believe in respect, teamwork, and supporting one another.

- Unique: We celebrate individuality, diversity, and inclusion.

- Innovative: We're always looking for better ways to serve our guests and grow as a team.

- Growth-focused: We believe in developing our associates and promoting from within.

What You'll Do

- Perform daily night audit procedures, reconcile financial transactions, and ensure accurate guest folios and reports.

- Welcome and assist guests with late-night check-ins, early check-outs, and other requests.

- Handle guest inquiries, reservations, cancellations, and modifications.

- Process guest payments and maintain accurate financial records.

- Prepare daily financial, occupancy, and operational reports for hotel management.

- Answer phone calls, respond to guest messages, and provide attentive, personalized service.

- Monitor hotel activity overnight and follow established safety and emergency procedures.

- Communicate important updates, guest concerns, and outstanding tasks to the incoming team.

- Coordinate with other departments to ensure smooth hotel operations.

- Maintain a clean, organized, and welcoming Front Desk area.

What We're Looking For

- A friendly, professional, and guest-focused attitude.

- Strong communication and problem-solving skills.

- Attention to detail and the ability to work accurately with financial information.

- Ability to work independently, multitask, and make sound decisions.

- Basic computer skills and the ability to learn hotel property management systems.

- Previous hotel or Front Desk experience is preferred, but not required.

- Previous night audit experience is a plus.

- High school diploma or equivalent required.

- Full-time availability for overnight shifts, including weekends and holidays. Typical overnight hours are 11:00 PM – 7:00 AM, with flexibility based on business needs.

What's In It For You

- Competitive pay

- Hotel and food & beverage discounts

- Gifted Paid Time Off (PTO) and paid holidays worked

- 401(k)

- Access to free virtual fitness classes and discounted in-person fitness memberships

- Opportunities for professional growth and career development

- A welcoming, team-oriented work environment

When You're Here

- Be available to work overnight shifts, weekends, and holidays based on business needs.

- Be comfortable standing and moving for extended periods, sometimes in varying temperatures.

- Maintain a professional appearance and a positive, guest-focused attitude.

Our Core Values – The Non-Negotiables

- BE WILDLY PASSIONATE. Inspire others with your thirst for excellence.

- BE CURIOUS. Learn rapidly and eagerly.

- BE INNOVATIVE. Create new ideas that prove useful.

- EMBRACE CHANGE. Remain agile, flexible, and nimble.

- COMMUNICATE. Listen to understand and share relevant information.

- HAVE INTEGRITY. Be honest and straightforward.

- USE GOOD JUDGMENT. Make wise decisions.

- BUILD A POSITIVE TEAM. Support one another and help each other grow.

- SERVE OTHERS. Our guests, our community, and each other.

- LIVE 360. Practice work-life balance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information as part of their essential job functions may not disclose that information to individuals who do not otherwise have access, except in response to a formal complaint or charge, in furtherance of an investigation or proceeding, or consistent with the contractor's legal duty to furnish information.

This job description is subject to change at the sole discretion of the Company and does not create an employment contract, implied or otherwise. Employment remains at will.

Join Hotel Burg and become part of an anything-but-standard hospitality team