About this role
Essential Functions
- Develop an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets.
- Responsible for maintaining budgeted occupancy by both generating the number of qualified inquiries, referrals, personal community tours and then effectively closing the sale.
- Utilizing Autumn Care Management Companys sales methods to achieve targeted closing ratios.
- Receive and respond to all incoming calls for inquires. Follow-up with the inquires via phone calls, emails, cards/letters, mailings or digital meetings.
- Effectively tour prospect/family members to highlight the community and community offerings.
- Keep referral and prospect mailing lists.
- Identify, build and develop an effective network of community and professional sources for potential resident referrals and establish relationships that assure continued growth of the communities.
- Develop and maintain a model room for prospective residents to tour and feel like home.
- Conduct building walk-throughs to insure readiness for community tours and first impression standards.
- Meet with Director of Operations weekly to report census, admissions, discharges, transfers and deposits.
- Assist DON with all necessary paperwork and follow-up to ensure a smooth move-in process for each resident.
- Work closely with Life Enrichment to host networking events, family nights and themed resident parties.
Qualifications
Qualifications
- Bachelors degree or equivalent field experience
- Two years experience of working in the long term care setting, sales background is preferred
- Ability to show sincere compassion towards older adults
- Understand Autumn Care Policy and Procedures and Employee Manual.
- Ability to effectively communicate
- Computer literate.