Manager, Web Communications

Job Title
Manager, Web Communications

Agency
Texas A&M University

Department
College of Arts and Sciences

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Job Description

Here’s a Glimpse of the Job

The Web Communications Manager, under direction, will serve as the lead website manager and web support expert for the College of Arts & Sciences. The selected candidate will be responsible for managing and continuously improving the information architecture, web content, search engine optimization (SEO), website accessibility, and content management system user support for public websites and intranets.

Opportunities to Contribute

- Coordinate daily website administration, maintenance, and long-range planning for routine and special projects.
- Work with stakeholders to ensure website content is accurate, current, organized, and relevant to target audiences.
- Evaluate website analytics, SEO performance, and key metrics to identify opportunities for improvement and report findings to leadership.
- Conduct usability, user-experience, and accessibility evaluations to ensure websites meet federal, state, and university requirements.
- Collaborate with internal and external stakeholders to plan website projects, address challenges, and develop solutions.
- Troubleshoot website and application issues and implement solutions to improve functionality and processes.
- Train and support department content managers and CMS users on web content best practices, accessibility, and policy compliance.
- Assist with the recruitment, hiring, onboarding, training, and supervision of web staff and student assistants.
- Participate in professional development, university forums, and meetings to stay current on web communications trends and best practices.

- Leverage working knowledge of graphic design, HTML, CSS, WordPress, and Cascade.
- Create curated reports for leadership detailing the overall state of web functionality, accessibility, and policy compliance for all college websites.

Qualifications

- Bachelor's degree or any equivalent combination of education and experience.

- Five (5) years of experience in website management, communications and/or marketing including two (2) years of supervisory experience.

A well-qualified candidate may also possess:

- More than five (5) years of experience in web content administration, maintenance, and support.
- Customer service and support experience.
- Understanding of best practices in website design, information architecture and user experience.
- Demonstrated experience working with web content management systems (e.g., WordPress, Cascade, SharePoint).
- Experience applying search engine optimization (SEO) best practices.
- Experience using image‑editing tools such as Adobe Photoshop, plus, digital accessibility and quality‑assurance tools (e.g., SiteImprove).
- Project management or coordination experience.

- Knowledge of graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc. or an equivalent design environment).
- Knowledge of and/or willingness to learn Digital Asset Management system theory, administration, and maintenance.
- Strong verbal and written communication skills.
- Familiarity with and willingness to learn web services and applications such as EventBrite, Cascade CMS, Emma, and other similar services.
- Demonstrated knowledge and ability in several of the following core web skills: developing and maintaining web content, web content management using CMS such as WordPress or Cascade, web accessibility, HTML, search engine optimization, writing for the web, image editing, usability, user experience, information architecture, project management, technical documentation, customer service, or user support.
- Ability to multi-task and work cooperatively with others.
- Must have excellent organizational skills.

Salary: Commensurate
Schedule/Location: Requires ability to work occasional after hours and weekends.

What You Need to Do

Select the Apply button to begin your application. Submitting a cover letter and resume is strongly recommended and will help us with the review process. You may upload these documents on the application under CV/Resume.

Why Texas A&M University?

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

The College of Arts and Sciences is the academic heart and foundation of Texas A&M University. Our 18 departments and more than 130 academic programs of study offer students the opportunity to pursue an extraordinarily wide range of subjects spanning the natural sciences, humanities, mathematics, social sciences, languages, and life sciences. The college is home to preeminent scholars and researchers, world-class academic programs, and exceptional students eager to learn, discover, and make a difference. Educational experience in Arts and Sciences supports, engages, and inspires students during every step of their academic journey, from choosing to become an Aggie, to launching their successful career. It includes amazing opportunities for participating in cutting-edge research, study abroad experiences, immersive field work with world-renowned experts, and hands-on experiences through internships and professional programs. The College of Arts and Science is home to over 30 centers and institutes as well as many specialized laboratories and active research groups, where innovation by our top researchers continues to lead to groundbreaking discoveries and societal solutions in myriad world-changing areas. Be Here. Be ArtSci. Learn more about us at https://artsci.tamu.edu

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

- Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, (https://www.tamus.edu/benefits/prescriptions-express-scripts/) dental, (https://www.tamus.edu/benefits/dental/) vision, (https://www.tamus.edu/benefits/vision-insurance/) life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts (https://www.tamus.edu/benefits/flexible-spending-accounts/), and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums.

- 12-15 days (https://service.tamu.edu/TDClient/45/Portal/KB/Article/1793/University-Holiday-Calendar) of annual paid holidays.

- Up to eight hours of paid sick leave (https://service.tamu.edu/TDClient/45/Portal/KB/Article/1794/Sick-Leave) and at least eight hours of paid vacation (https://service.tamu.edu/TDClient/45/Portal/KB/Article/1757/Vacation) each month.

- Automatic enrollment in the Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

- Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

- Professional Development: All employees have access to free LinkedIn Learning (https://linkedinlearning.tamu.edu/) training, webinars, and limited financial support to attend conferences, workshops, and more.

- Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance) for completing a degree while a Texas A&M employee.

- Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees.

Instructions to Applicants : Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.