Hospice Administrative Assistant

Job Title
Hospice Administrative Assistant

Location
Remote/Nationwide, USA

Additional Location(s)

Employee Type
Employee

Working Hours Per Week
20

Job Description
SUMMARY
Assist Agency personnel in care coordination of patient/client services. Serve as a liaison between the organization, referral sources, patients/clients, and agency personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned as necessary.
• Complete daily assignment of clinical field staff
• Complete scheduled workflow by assigning appropriate team members to planned frequency of visits as supported by the Clinical Supervisor
• Plan and assign clients to clinical staff based on close proximity and staff availability as supported by Clinical Supervisors
• Maintain mail process within Hospice department
• Order and coordinate removal of DME for patients and track information related to the DME process
• Assist with the HCHB scheduling component for visiting staff as supported by the Clinical Supervisor
• Coordinate the preparation of information needed for IDT meetings and monitors completion of same
• Communicate necessary information to the hospice management team and to clinical providers to ensure coordination of services
• Effectively utilize computer software applications (MSWord, Excel, Access, PowerPoint)
• Comply with Company’s Core Values and Core Competencies
• Perform other duties as assigned by supervisor
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or GED equivalent
• College degree preferred
• At least one year of scheduling experience
• Strong computer skills
• Critical thinking and problem-solving skills
• Detail oriented
• Ability to multitask
• Possesses excellent interpersonal skills
• Able to work well with all levels of internal management and staff as well as outside clients and vendors
• Able to handle and maintain confidentiality
• Able to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands
• Able to communicate patient needs effectively to clinical staff
• Excellent telephone and customer service skills
CERTIFICATES, LICENSES, REGISTRATIONS
Must have and maintain in good standing professional license, certificate, or registration, as applicable.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
COMMENTS
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE :

- Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
- By supplying your phone number, you agree to receive communication via phone or text.
- By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer