Manager, Used Retail Inventory Operations

Tesla continues to scale at breakneck speed aligned with our mission to build a world of amazing abundance. To keep pace with this growth, the Americas Used Cars team is seeking a dynamic problem solver with exceptional ability to challenge us to think differently. As Manager, Used Retail Inventory Operations you will lead the front-line team responsible for ensuring the efficient transportation of used Tesla vehicles to and from our vertically integrated vehicle reconditioning facilities. You will also own the definition of the Used Tesla Reconditioning standards, partnering closely with Reconditioning team leadership to ensure customer experience and cost are managed proactively. You will lead the team and ensure their exceptional performance while being an excellent partner to the Reconditioning and Sales & Delivery teams who rely on your team’s execution.

The right person for this role is hungry to dive into critical challenges in the Used Cars organization, breaking down silos and partnering closely with cross-functional teams across Tesla to drive the business forward. They are an expert in leading people through change.

- Effectively lead operational responsibilities, optimize business operations, and drive both short/long-term strategic planning for the Used Car business
- Continuously elevate Retail Inventory and Reconditioning-adjacent performance by owning and improving key outcomes—including transport cycle time, cost per move, vehicle readiness for sale, and reconditioning standard performance (customer experience and cost)—and by enhancing both external and internal-facing products and workflows
- Identify the pivotal, long-term strategic plans that fundamentally shape the trajectory of the business. These comprehensive plans encompass diverse objectives, involve collaboration with internal and external partners, and require articulating the need, scope, scale, and impact to leadership
- Effectively communicate and collaborate with stakeholders at all levels, peers, third parties, and executive-level leadership, effectively conveying operational specifics, action plans, and strategies
- Inspire and motivate a team of up to 30 associates and people leaders distributed across North America as a leader, coach, and guide ensuring their success and professional development
- Collaborate with cross-functional and external teams to align strategies, optimize projects, and improve workflows

- 7-10+ years of professional experience in operations, organizational management, and management of a business of similar size and complexity required
- Degree in Business Administration or a related field. Degree in Supply Chain or Quantitative-related fields is a plus or equivalent experience
- Proven leadership and people management experience in vehicle logistics, automotive resale, or remarketing space. Strong business acumen and a track record of driving operational performance and profitability
- Exceptional leadership and communication skills, with the ability to motivate and inspire a team
- Strategic thinker with the ability to forecast market trends, develop long-term plans, and execute them successfully
- Excellent analytical and problem-solving abilities with a data-driven mindset
- Project and program management experience with the ability to handle multiple initiatives simultaneously

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)