About this role
## Veteran Care Coordinator
Schedule : Monday - Friday, 6:30AM - 3:30PM
Pay Rate: $25.50 p/ hour
Are you a U.S. military veteran passionate about helping fellow veterans access care and support? We are seeking a Veteran Care Coordinator to support veterans and their families through the MYFLVET program .
In this role, you will draw on your military and lived experience to build trust, promote recovery, and connect veterans with VA services, behavioral health care, and community resources. You will provide support by phone, email, and in person, helping veterans identify their needs, develop care plans, and follow through on referrals. Responsibilities also include telephone crisis counseling and suicide intervention.
Key Responsibilities
Conduct intake assessments, screen for safety risks, and identify veterans’ needs and available support systems.
Develop person-centered care plans with veterans and their families using peer support principles.
Connect veterans with VA services, behavioral health providers, benefits, and community resources.
Advocate for veterans facing barriers to care, including assistance with applications and warm transfers to service providers.
Follow up on referrals, monitor service delivery, and conduct community or home visits as needed.
Provide telephone crisis counseling and suicide intervention to callers in crisis.
Maintain accurate case notes and reports while following confidentiality policies and HIPAA requirements.
Collaborate with the Data Resource team to maintain and expand veteran resources in the Community Resource Directory.
Support staff and community partners through training and outreach on veterans’ needs.
Represent the organization at community events or on community boards as needed.
Participate in supervision, training, team meetings, and the Disaster Relief Team.
Obtain Recovery Peer Specialist certification within 18 months of hire .
Required Qualifications
U.S. military veteran status , including service in the Coast Guard or National Guard. Retired service members and reservists are eligible.
DD Form 214 documenting military service.
Proficiency in Microsoft Office, including Word.
Ability to document services accurately and maintain confidential information.
Strong interpersonal and communication skills, with the ability to remain calm and respectful in stressful situations.
Preferred Qualifications
Bachelor’s degree in Social Work, Psychology, or a related field.
Experience providing information and referrals or working with veterans.
At least one year of crisis counseling or clinical experience.
Paid or volunteer peer support experience or a Certified Peer Specialist credential.
Experience coordinating care, following up on referrals, or advocating for clients facing barriers to services.
Bilingual in English and Spanish.
Benefits
Full-time employees receive a competitive benefits package, including:
Medical and dental plans.
Generous vacation and paid holidays.
401(k) with employer match.
Monthly in-service training and continuing education unit (CEU) opportunities.
Additional Requirement: Full-time employees participate in community events, which may take place on Sundays or during evening hours.
Compensation / Pay Rate (Up to): $25.50 - $25.50 Per Hour