Security Agent (ASA)

Global Security safeguards American Express, its customers, colleagues, brand, and assets from harm, disruption, and loss. We deliver integrated protective, investigative, intelligence, crisis management, and risk mitigation services with professionalism, prudence, and integrity – ensuring regulatory compliance, strengthening enterprise resilience, and sustaining the trust that defines the American Express brand.
Respond to unusual or emergency situations rapidly, utilizing effective judgment and the appropriate level of escalation of force up to and including armed response by following established protocols. Assists in the protection of the Company’s employees, contractors and visitors by safeguarding the physical premises. Coordinates response with Global Security management and/or local law enforcement.

- Must be legally authorized to carry a firearm under H.R. 218, the “Law Enforcement Officers’ Safety Act” (LEOSA).
- Law enforcement experience required.
- Proficiency in firearms usage and safety is required.
- Must be able to meet or exceed minimum proficiency and safety standards for firearms. Must meet all applicable state, county, city and local municipality licensing and permit requirements for an armed Security Officer.
- Must successfully complete an annual firearms requalification course at a Global Security approved firing range.
- Knowledge of discrete defense tactics.
- American Express encourages employees to maintain an ongoing and regular program of physical fitness.
- Must satisfactorily pass initial and random drug testing.
- Must satisfactorily pass initial psychological testing.
- A comprehensive background investigation will be conducted to determine if applicant has been convicted of any “Domestic Violence Act”, or in violation of Federal Law, State Law or the Lautenberg Amendment, and therefore not be eligible for employment.
- Disqualifying factors include conviction of a felony; or a crime of violence; or domestic violence; or a crime involving a minor; or driving while intoxicated or reckless driving within the past three years; or a controlled substance violation (except those disallowed for consideration by law) or falsification of information provided by applicant, background investigation.
- Strong interpersonal skills to handle emergency situations. Approaches others in a tactful manner no matter how stressful the situation. Treats others with respect and consideration regardless of their status or position.
- Some familiarity/knowledge of access control systems, alarm systems and CCTV and their functions.
- Ability/knowledge to access company software (Microsoft Office Suite) to input incident reports into Global Security database.
- Must be able to work flexible hours to include weekends and holidays if needed for special events, weather-related emergencies, etc.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.