About this role
Req ID 92410 | Guadalajara, Mexico, ZF Services, S.A. de C.V.
Job Description
About the Team
Under direction of the Head of Category Management and in coordination with Sales teams for USC (U.S. and Canada) and MCC (Mexico, Central America and Caribbean) Market, plan and develop an aftermarket product range that delivers competitive benefits to our distribution partners and end-users, while adding strategic and financial value to ZF Services
What can you look forward to as Product Manager:
- Drive new product introductions through customer feedback (VOC), vehicle research, and market/category research.
- Thoughtfully maintain the lifecycle of the entire product range through pricing and stocking strategies. Create logic for discontinuing items and seamlessly supersede parts with minimal customer impact.
- Support sales through: The answering of specific product questions, coordinating effective market positions for the product line, filling out necessary load forms, creating selling presentations, and analyzing customer specific data.
- Become an expert in the technical attributes of your product, understand typical failure modes, service life, and relative advantages between ZF’s products v. competitors.
- Manage the data integrity of the product line in SAP, ensure all necessary information is maintained and accurate. Quickly resolve all and any SAP issues within your control that are impacting customer satisfaction.
- Benchmark competitor offerings and market positions. Maintain competitor cross reference files, including items where ZF is exclusive.
- Articulate the product line features and benefits in a compelling way to the market. Work with Marketing to develop meaningful and effective marketing communication pieces to connect with the target market.
- In conjunction with the Sales Team, conduct market studies and create business plans to project and prioritize future programs/products to meet customer demand and market service readiness requirements. This includes tracking product populations of all applications sold into the USC market.
Your Profile as Production Manager:
- Bachelor's in business administration, Engineering or related field.
- Minimum of 5 years' experience as an Area Manager.
- Automotive or commercial vehicle aftermarket experience.
- High technical aptitude.
- Ability to prioritize multiple projects and work within tight deadlines.
- Strong communication and organizational skills and the ability to cooperate with multiple departments and companies.
- High degree of technical aptitude.
- Ability to operate at conceptual and practical levels.
Why you should choose ZF in Guadalajara, ZF Services?
- Benefits above the law
- Major Medical Expenses Insurance
- Global growth opportunities
- Competitive Wages
- A supportive collaborative team environment.
- Supportive Employee Groups and community outreach activities.
- Innovative products and technologies.
Be part of our ZF team as Product Manager and apply now!
Contact
Laura Gabriela De Lira Melendez
+52 33 2102 5101