Infrastructure Engineer

Infrastructure Engineer Location: Hybrid / Essex Salary: CompetitiveContract Type: PermanentWorking Hours: 40 hours per week, Monday-FridayKeep critical systems running. Solve complex problems. Help shape our future infrastructure.You enjoy getting stuck into technical problems, understanding how things work and finding the right solution. You’re just as comfortable supporting an established on-premise environment as you are getting involved in projects and helping an organisation move towards the cloud. That’s exactly what we’re looking for at Ground Control.Joining our IT team as an Infrastructure Engineer, you’ll work across a varied Microsoft infrastructure environment, supporting our core on-premise systems while also contributing to our longer-term journey into Azure.This is a hands-on role with a mix of BAU and project work, so you'll need to be comfortable switching between priorities, troubleshooting problems and taking ownership when something needs fixing.What you'll do:Manage and support our Windows Server and Hyper-V environments, ensuring our infrastructure remains stable, secure and performing effectively.Troubleshoot infrastructure and platform issues, taking ownership of problems through to resolution.Support Microsoft Intune and Defender, helping maintain a secure and well-managed environment.Work across our wider Microsoft infrastructure, including Active Directory, Group Policy and Microsoft 365.Support our hybrid and Azure environments, contributing to our ongoing transition from on-premise infrastructure into the cloud.Get involved in infrastructure projects and improvements, alongside your day-to-day BAU responsibilities.Monitor, maintain and improve our infrastructure estate, identifying potential issues and opportunities to strengthen resilience.Work closely with our wider IT team and Service Desk, sharing knowledge and providing support with more complex technical issues.What you'll get:The opportunity to work across a varied Microsoft infrastructure environmentA genuine mix of hands-on BAU and project workExposure to both on-premise and cloud technologiesThe opportunity to contribute to our ongoing Azure journeyAutonomy to take ownership of technical challenges and solutionsA collaborative and supportive IT teamOngoing learning and development opportunitiesHybrid working with flexibilityCompetitive salary and benefits packageWhat we're looking for:Strong hands-on experience supporting Windows Server environments.Good knowledge of Hyper-V or similar virtualisation technologies such as VMware.Experience with Active Directory and Group Policy.Experience supporting Microsoft Intune and Defender.A strong Infrastructure Engineer, Systems Engineer or 3rd Line infrastructure background.Experience troubleshooting complex infrastructure and systems issues.Comfortable working across both BAU support and infrastructure projects.Exposure to Azure and hybrid environments, ideally including involvement in migrations from on-premise infrastructure into Azure.A methodical approach to troubleshooting and root cause investigation.Someone who is comfortable taking ownership, adapting to changing priorities and working across a broad technology estate.Strong communication skills and the ability to work effectively with both technical and non-technical colleagues.Desirable:Previous experience working within an MSP or similarly fast-paced technical environment.Experience supporting or delivering migrations from on-premise infrastructure into Azure.Broader networking, storage, backup and infrastructure experience.Benefits:Competitive salary – aligned with your skills and experiencePerformance‑linked bonus: Bonus opportunities aligned to your level and contribution.Pension scheme – helping you plan for the futureRecognition schemes – celebrating and rewarding great workOnline GP service – fast, convenient access to medical supportLife insurance – providing added peace of mindSubsidised gym membership – supporting your health and wellbeing Holiday buy scheme – purchase up to 5 additional days of annual leave#INDHPEqual Opportunities StatementAt Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels. #CF