About this role
Under general supervision, responsible for receiving, reviewing, processing, and tracking requests for patient medical records.
- Working knowledge of State and Federal rules and regulations governing the release of health information inclusive of HIPAA and the Privacy Rule.
- Working knowledge in more restrictive privacy and security regulations regarding the release of substance abuse, psychiatry, and genetic medical records.
- Knowledge of medical terminology, clinical documents, and electronic records applications.
- Strong customer service acumen and interpersonal skills to effectively work and communicate with both internal and external customers and respond to requests in a timely and respectful manner.
- Ability to maintain strict protocols of all confidential or sensitive information.
- Strong attention to detail and sound judgement required to ensure accuracy of the legal medical record.
- Proficient computer skills using Microsoft Office, database programs, and the Electronic Medical Record.
- Ability to work independently and meet turn around time and productivity standards.
- Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
- Performs all other duties as assigned.
EDUCATION:
HS Diploma or GED