Strategic Social Media and Communications Intern

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Strategic Social Media and Communications Intern will join Docusign's social media team within the Communications and Content organization. This is a hands-on role for someone who lives and breathes social media and has strong instincts for how brands should show up online. The intern will help manage our social communities, draft copy for announcements across our channels, and work alongside the social team to concept and produce video and other social content. They'll get real exposure to how a global brand builds its voice on social, and real ownership of work that goes live. This role is based in our San Francisco office, with an expectation of being onsite twice a week.

This is an internship role for 3 months of duration. This position is an individual contributor role reporting to the Thought Leadership & Social Content Director.

Responsibility

- Manage communities across Docusign's social channels, including responding to customer questions and comments with good judgment and brand-appropriate tone

- Draft proactive social copy for product announcements, company news, and campaign moments

- Partner with the social team to develop concepts for social posts and campaigns

- Support video production, from ideation through shoot day

- Join project shoots in the San Francisco office as needed

- Participate in weekly social team meetings and creative brainstorms

- Review and help quality-check social posts before they go live

- Use AI tools thoughtfully to speed up drafting and ideation while keeping the writing sharp and human

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

- Undergraduate or Graduate education level

- Graduation Dates: December 2027 or May/June 2028

- This role is not eligible for CPT, OPT or sponsorship now or in the future

- Experience in communication, journalism, PR or marketing

- Experience with social media platforms

Preferred

- Major/Field of Study: Communication, Journalism, Marketing, PR, liberal arts (English, History, etc.)

- Excellent writing and communication skills

- Strong judgment and common sense

- Comfortable collaborating across a team and taking feedback

- Organized and able to juggle several projects at once

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $27 - $33 hour

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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