Wellness Services Coordinator - Wellness

The Wellness Services Coordinator plays an important role in promoting health, wellness, and preventive care for individuals, employees, and community partners. This position leads the coordination and delivery of wellness screenings, provides patient education and follow-up, and supports individuals through personalized health coaching. Working collaboratively with healthcare professionals, clients, and the Wellness team, the Coordinator ensures quality services, accurate reporting, and positive patient experiences. This role also provides leadership and training to wellness technicians while supporting community outreach and wellness initiatives. The ideal candidate is passionate about improving health outcomes, building relationships, and empowering others to achieve better health and well-being.

KNOWLEDGE/EXPERIENCE: One to 2 years of supervisory/training experience required, one to 2 years experience with health coaching preffered and approximately 2 to 4 years experience required in office functions and procedures, including ability to type efficiently and work effectively with data entry and data organization. Sufficient experience to demonstrate ability to accept both administrative and clinical responsibilities. Excellent organizational skills to work on a variety of tasks simultaneously, independent judgment to prioritize work with deadlines, and knowledge of various clinical equipment. Excellent communication skills, exemplary customer service and attention to detail required, along with excellent written and verbal skills to interact with SPH management and also members of the community. Possession of cognitive, organizational and emotional abilities to deal effectively with multiple stressors, deadlines, difficult situations and/or customer needs. Must have knowledge of data entry software such as Word and Excel and sufficient experience in using EMR systems and knowledge of HIPAA privacy laws. Working experience in patient eduation and wellness programs preferred.

EDUCATION: Bachelor or Associate degree in a health-related field required or equivalent experience/education in clinical settings (reviewed for each applicant on case-by-case basis). Two to four years of phlebotomy experience required with phelobtomy certification preferred.

LICENSE/CERTIFICATION/REGISTRY: Phlebotomy certification preferred, Montana Driver’s License required, BLS required or within first 6 months of hire. Wellness/Health Coach certification from a nationally recognized and accredited professional wellness coach training preferred (reviewed for each applicant on case-by-case basis). Preferred certifications: National Society of Health Coaches (NSHC), Dr. Sears Wellness Institute, The L.E.A.N. Group, American Council on Exercise (ACE), Duke Integrative Medicine or Wellcoaches School of Coaching