About this role
Title: Leasing Specialist
Property: 21st Ave Apartments
Location: Rochester, Minnesota, on-site position
Pay rate range: $19 - $21 per hour
Schedule: part-time, 26 - 30 hours per week
The Leasing Specialist is responsible for attracting, engaging, and securing prospective residents while delivering exceptional customer experience. This role serves as the primary point of contact for prospects, guiding them through the leasing process and supporting overall occupancy and revenue goals.
Job duties:
· Greet and assist prospective residents in person, by phone, and online
· Conduct property tours and effectively present community features and amenities
· Explain lease terms, rental rates, and community policies clearly and accurately
· Process rental applications, screenings, and lease documentation
· Follow up with prospects to drive leasing conversions
· Maintain accurate records in property management software
· Ensure compliance with Fair Housing laws and company policies
Qualifications:
· 1+ year of leasing, sales, or customer service experience preferred
· Strong communication and interpersonal skills
· Sales-oriented mindset with attention to detail
· Proficiency with property management software (e.g., Yardi, Rent Cafe) a plus
· Ability to work weekends and flexible schedules as needed
Skills & Competencies
· Customer service excellence
· Sales and negotiation
· Organization and time management
· Problem-solving
· Professional presentation and demeanor
Work Environment:
· On-site apartment community or residential property
· Fast-paced, customer-focused setting
· Requires walking, standing, and touring units throughout the day
Candidates must pass a thorough background check and must provide valid work authorization.