About this role
Position: Service Technician
Client/Company: PrideStaff
Location: Office-based with travel (20–30%)
Department: Technical Service
Reports To: Technical Service Manager
Employment Type: Full-time | Hourly | Non-Exempt
Pay Rate: $28 - $34/hr
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About the Role
Are you ready to get hands-on with cutting-edge industrial technology? PrideStaff is seeking a tech-savvy Service Technician who is passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment.
As part of the Technical Service Team, you will serve as the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.
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Key Responsibilities Repairing, modifying, testing, and installing complex industrial equipment. Handling customer service requests and technical support inquiries. Logging and managing service calls, orders, and customer data. Keeping detailed records in ERP and service databases. Preparing reports and documentation with precision and timeliness. Coordinating travel and visiting customer sites across the U.S. and abroad. Collaborating with teams to solve real-world technical challenges. Taking on additional technical and service-related tasks as needed.
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Minimum Qualifications Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience. 2+ years in an industrial/technical environment. Working knowledge of PLCs, electronics, and printed circuit board diagnostics. Strong computer skills, including databases, Microsoft Office, and ERP software. A passion for learning new tools, systems, and technologies. Strong written, verbal, and presentation/group communication skills. Valid driver’s license and passport-ready for international travel.
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Preferred Skills (Bonus Points) Experience troubleshooting advanced control systems. Capability to analyze technical data and present findings in charts or reports. Ability to work independently and think critically to resolve complex problems.
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Work Environment & Physical Demands Office-based environment with occasional visits to the manufacturing floor. Quiet, professional setting with a collaborative team culture. 20–30% travel supporting domestic and international customers. Light physical activity required (e.g., occasional lifting, bending, stair-climbing).
Compensation / Pay Rate (Up to): $28.00 - $34.00