Transportation Coordinator / Planner

Job Title: Transportation Coordinator / Planner Job Description
The Transportation Coordinator / Planner will support day-to-day transportation execution with a primary focus on shipment visibility, exception management, issue resolution, and service performance. This role involves active monitoring of shipments to ensure timely deliveries and address any transportation disruptions effectively.
Responsibilities
- Monitor open shipments to identify late, at-risk, or failed pickups and deliveries.
- Investigate shipment issues directly with carriers, sites, and internal partners.
- Provide timely shipment-status updates and visibility to stakeholders affected by transportation disruptions.
- Ensure shipment milestones, exceptions, and updates are accurately documented within the Transportation Management System.
- Resolve transportation exceptions including missed pickups, late deliveries, appointment changes, carrier problems, and shipment failures.
- Coordinate corrective actions with carriers, warehouses, customer teams, and internal partners.
- Follow established escalation protocols for high-risk or unresolved transportation issues.
- Support recovery actions that minimize service failures, penalties, and customer impact.
- Independently authorize appropriate incremental transportation spend, including hot swaps, expedites, or spot-market solutions, when necessary to protect on-time delivery and service metrics.
- Perform limited load tendering to support active recovery scenarios, including re-tendering loads following carrier rejection or service failures.
- Execute load-coverage actions when necessary to resolve active transportation exceptions.
- Coordinate closely with transportation planning analysts to maintain alignment with established transportation plans.
- Document transportation issues, root causes, corrective actions, and resolutions.
- Identify recurring transportation problems and provide information to planning and performance teams to support preventive action.
- Support transportation service KPIs including on-time delivery, penalty-fee mitigation, exception frequency, and response time.
Essential Skills
- Minimum 1 year of transportation or other supply chain experience.
- Understanding of shipment lifecycle, pickups, deliveries, carriers, and transportation service expectations.
- Ability to monitor open shipments and identify late, at-risk, failed pickup, or failed delivery situations.
- Comfortable proactively investigating shipment status rather than simply reporting delays.
- Ability to resolve missed pickups, late deliveries, appointment changes, carrier failures, and similar transportation exceptions.
- Demonstrated problem-solving and analytical skills.
- Strong written and verbal communication skills.
- Ability to work directly with carriers, warehouses/sites, customer-facing teams, and internal supply chain partners.
- Ability to communicate transportation disruptions and provide timely updates.
Additional Skills & Qualifications
- Bachelors degree.
- 3PL or consumer packaged goods transportation experience.
- TMS experience.
- Transportation exception-management experience.
- Carrier-management experience.
- Load tendering or load-recovery experience.
- Microsoft Office proficiency, especially Excel and Outlook.
- Experience with transportation KPIs, root causes, or carrier performance.
- Effective time-management and prioritization skills.
- Ability to work successfully within a large, cross-functional team.
Work Environment
This role is based in a corporate supply chain/transportation operations environment located in Orrville, Ohio. The assignment runs from November 16, 2026, through April 30, 2027. The role requires significant collaboration with carriers, sites, warehouses, customer teams, transportation planners, and other internal partners. The position involves active monitoring of shipments and responding to time-sensitive transportation disruptions, so candidates should be comfortable prioritizing multiple issues simultaneously.
Job Type & Location
This is a Contract position based out of Orrville, OH.
Pay and Benefits
The pay range for this position is $30.00 - $36.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Orrville, OH.
Application Deadline
This position is anticipated to close on Nov 9, 2026.
Workplace Type
This is a fully onsite position in Orrville,OH.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.