About this role
Essential Duties & Responsibilities
Vehicle Transportation & Shuttle Services
- Safely transport customer vehicles between dealership locations, remote shops, and other designated facilities.
- Shuttle technicians back and forth between the main dealership and remote service locations as operational needs require.
- Provide customer shuttle services when needed.
- Coordinate transportation requests with the Service Manager, advisors, and shop leadership.
- Ensure vehicles are delivered to the correct location in a timely manner.
- Assist with vehicle pick-up and delivery when requested.
Vehicle & Lot Management
- Park and retrieve customer vehicles as directed.
- Maintain organization of customer parking areas, service drives, and designated vehicle staging areas.
- Ensure customer vehicles are locked and secured when unattended.
- Maintain cleanliness and organization of dealership service areas.
- Report any vehicle damage, warning lights, or concerns noticed during transportation immediately to management.
General Service Department Support
- Assist service advisors and technicians with daily operational needs.
- Help move vehicles throughout the dealership and between service locations.
- Assist with organizing loaner vehicles and maintaining proper vehicle placement.
- Perform other duties as assigned to support department efficiency.
Qualifications & Requirements
- Valid driver's license with a clean driving record.
- Ability to safely operate a variety of customer vehicles, including manual and automatic transmissions when applicable.
- Professional, dependable, and punctual.
- Strong communication and time-management skills.
- Ability to work independently and follow direction.
- Ability to work in a fast-paced automotive service environment.
- Ability to safely enter, exit, and move vehicles throughout the workday.
Performance Expectations
- Maintain a professional and courteous attitude with customers and employees.
- Prioritize technician transportation requests to minimize lost production time.
- Transport vehicles safely and responsibly at all times.
- Maintain consistent communication with management regarding transportation needs or delays.
- Demonstrate accountability, reliability, and attention to detail.
- Represent Wagner Subaru professionally at all dealership and remote locations.