Recruitment Specialist

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As a Recruiting Services Professional, you will manage all recruiting activities related to attracting, selecting, and hiring candidates for clients. You will proactively engage with clients to understand and plan for current and future hiring demands. Your primary responsibilities will include: • Client Engagement: Proactively engage with clients to understand and plan for current and future hiring demands, effectively communicating the client's Employer Value Proposition (EVP) to both the external and internal market. • Talent Process Management: Ensure that talent processes align with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business controls, leveraging data to support discussions and implement simplification, innovation, and continuous improvement strategies in delivery. • Delivery Optimization: Anticipate and address potential delivery challenges proactively, maintaining client satisfaction and identifying opportunities for improvement. • Exposure to Recruiting Strategies: Experience working with recruiting and sourcing strategies, including defining, developing, and implementing plans that meet client goals and objectives. • Talent Process Administration: Experience working with talent processes, including ensuring alignment with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business controls. • Data-Driven Decision Making: Exposure to leveraging data to support discussions and implement simplification, innovation, and continuous improvement strategies in delivery. • Team Collaboration: Experience working in a team environment, including providing guidance and support to colleagues and escalating issues as needed. • Data Analysis Tools: Exposure to utilizing data analysis tools to support discussions and implement simplification, innovation, and continuous improvement strategies in delivery, enhancing talent process management and client satisfaction. • Talent Management Systems: Experience working with talent management systems, streamlining talent processes and ensuring alignment with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business controls. • Project Management Methodologies: Exposure to applying project management methodologies to proactively anticipate and address potential delivery challenges, maintaining client satisfaction and identifying opportunities for improvement. United States Enterprise Operations Hybrid Professional Dallas, US Dallas (0147) International Business Machines Corporation Administration Continuous Improvement Customer Satisfaction Recruitment Key Performance Indicators Process Management Recruiting Service-level Agreements Sourcing Talent Management Teamwork Decision Making Innovation Data Analysis Tools Identification of Opportunities Project Management Methodologies